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BMW of West St. Louis

Manchester, MO

4.9
2,645 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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14417 Manchester Road

Manchester, MO

63011

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Showing 2,645 reviews

November 07, 2020

Dealership is Very customer friendly. Delivers on time! they have gone above and beyond while carrying out the first service for my X5. They even changed batteries of both my car keys without any cost to m More

by Anita
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Nov 13, 2020 -

BMW of West St. Louis responded

Hello, Thank you for your business and this review. We're happy to hear that Brandy was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 06, 2020

Absolute wonder experience workin with Tarik. He was knowledgable and helped me understand so much about my BMWX5 that many other dealerships had not. I am so impressed a could not recommend him enough More

by debkay2u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise, Tarik Graham
Nov 06, 2020 -

BMW of West St. Louis responded

Thank you for choosing BMW of West St.Louis, your feedback and rating mean a lot to us. We're glad to hear that Tarik and Brandy provided such a seamless experience, and we hope to see you again!

November 05, 2020

Best service in St. Louis. Our service contact Brandy is the BEST!!! really goes above and beyond to help us! Appreciate all the support and help! More

by rmanker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Nov 06, 2020 -

BMW of West St. Louis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for BMW of West St.Louis, we look forward to having you as one of our valued customers for many more years to come!

November 05, 2020

Next time you are looking for a new or used car, ask for Dawn Discenza and she will take good care of you. She made the whole process easy from start to finish. Dawn was very knowledgeable of the car we wer More

by d.creswell08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Discenza
Nov 06, 2020 -

BMW of West St. Louis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 05, 2020

Dawn is friendly, professional and a pleasure to work with. Dawn made the car buying experience a joy. She has extreme patience, kept on top of my requirements and helped me narrow down the ideal model f More

by Prab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Discenza
Nov 06, 2020 -

BMW of West St. Louis responded

Thank you for choosing BMW of West St.Louis, your feedback and rating mean a lot to us. We're glad to hear that Dawn was able to help, and we hope to see you again

November 05, 2020

Our salesman, Tarik, was very professional and attentive. Our overall experience with this dealership was very good. This is the second car we have bought through them. More

by Doug
Recommend Dealer
Yes
Employees Worked With
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tarik Graham
Nov 06, 2020 -

BMW of West St. Louis responded

It's fantastic to hear, Doug, that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing BMW of West St.Louis.

November 05, 2020

Drove from Indiana to St. Louis to buy a car from BMW of West St. Louis, and I'd do it again. Great price on my new car, trade in was hassle-free and fairly priced too. It was a great experience. Their More

by mtrinske
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linzie Foster
Nov 06, 2020 -

BMW of West St. Louis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of West St.Louis!

November 05, 2020

Tarik was awesome to work with! It was a super smooth process and the finance team was very helpful also. I absolutely love the car! More

by Lizamarty1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tarik Graham
Nov 06, 2020 -

BMW of West St. Louis responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

November 04, 2020

Brady, service advisor, is amazing. She kept me in the loop every step of the way during my service. The entire service team is spot on, know what they are doing and get it done. More

by Angie B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Nov 06, 2020 -

BMW of West St. Louis responded

Here at BMW of West St.Louis, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with a top notch experience! We are glad to hear, Angie you enjoyed your experience with Brandy, and it was a pleasure having you at the dealership. We appreciate your review!

November 03, 2020

This was my first experience with BMW of West for service and it was superior. Mindy kept me informed and up to date on my car status and maintenance recommendations. Highly recommend them! More

by Jsprehe1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

BMW of West St. Louis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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