Back

BMW of West St. Louis

Manchester, MO

4.9
2,644 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
Contact Dealership

14417 Manchester Road

Manchester, MO

63011

Directions

By Type

Showing 2,644 reviews

December 12, 2020

We just purchased an X7 from Zach. He was responsive to our questions and finding the right car for our family. We are satisfied with price and love the new car. The service was excellent. Thanks, Zach. More

by heatherlhyatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Boersig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

BMW of West St. Louis responded

Thank you so much for choosing BMW of West xx.Louis! Congrats on your new purchase, and let us know if we can be of any more assistance!

December 11, 2020

Brandy was great. She made sure we were able to get a loaner earlier than I originally requested, which saved us a trip, as we live about 50 miles from BMW of West St. Louis. More

by Wayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Straub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Tran, Brandy Wise
Jan 05, 2021 -

BMW of West St. Louis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 11, 2020

Brandy was great as always!! Top notch service, always in communication! She told me the price from beforehand and sent me videos and updates on when my car was complete and set me up with a loaner!! Thank y More

by Mmivf6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Jan 05, 2021 -

BMW of West St. Louis responded

It's great to hear that Brandy was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of West St.Louis.

December 11, 2020

Fantastic service!! It's great you are able to share the mechanic's video with the customer -- that's awesome!! And, Brandy Wise is very knowledgeable and takes time to answer any questions I have. More

by Julie Mills
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Jan 05, 2021 -

BMW of West St. Louis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 11, 2020

Awesome service by Brandy! She is the absolute best! I will for sure be coming back with my other BMW’s and bringing them to her! More

by Cainmitch29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Jan 05, 2021 -

BMW of West St. Louis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of West St.Louis, we look forward to having you as one of our valued customers for many more years to come!

December 11, 2020

Excellent service.Very good transaction.Everyone we dealt with was very friendly and efficient.We will highly recommend your business to any one looking for a car. More

by ph101842
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rami Ramadan
Jan 05, 2021 -

BMW of West St. Louis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of West St.Louis, we look forward to having you as one of our valued customers for many more years to come!

December 10, 2020

Brent, Jeff, Veronica & DawnThank you, again, for the Brent, Jeff, Veronica & Dawn Thank you, again, for the wonderful experience we had at BMW of West St. Louis. Everyone was thoughtful, warm and sinc More

by Eric
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Straub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Tran, Craig Suntrup, Dawn Discenza, Jeff Boyd
Jan 05, 2021 -

BMW of West St. Louis responded

Thank you, Eric, for taking the time to share your thoughts on working with our BMW team. We're glad to hear he delivered such a great experience!

December 10, 2020

Brandy was awesome! She kept us updated on the status of the vehicle and was super nice and professional. It was super easy to drop the car off and pick it up. More

by Julie W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Jan 05, 2021 -

BMW of West St. Louis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of West St.Louis.

December 09, 2020

Veronica is a wonderful person. Kind, helpful, and very knowledgeable, she’s the perfect combination of sales, service, and support at BMW St Louis. I recently worked with her and she was amazing. I hig More

by jrmiri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Tran
Jan 05, 2021 -

BMW of West St. Louis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Veronica met your expectations. Thank you again for choosing BMW of West St.Louis, we look forward to having you as one of our valued customers for many more years to come!

December 09, 2020

Veronica Tran sold us X3 which were totally satisfied with and she went above and beyond to help us pick our car. The buying experience was great and special thanks to Veronica, highly recommend. More

by niwas87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Tran
Jan 05, 2021 -

BMW of West St. Louis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Veronica met your expectations. Thank you again for choosing BMW of West St.Louis, we look forward to having you as one of our valued customers for many more years to come!

...
161
...