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BMW of West St. Louis

Manchester, MO

4.9
2,644 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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14417 Manchester Road

Manchester, MO

63011

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Showing 2,644 reviews

December 27, 2020

"Another amazing car-buying experience!" - LindaAgain, "Another amazing car-buying experience!" - Linda Again, I received first class customer service from Brandon Giganti! His service and integrity a More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

BMW of West St. Louis responded

Thank you for your very kind review, Linda. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of West St.Louis.

December 24, 2020

Thank u Veronica Tran for assisting us with our 3 rd car purchase. It was pleasure doing business with again. We are looking forward to seeing you in the near future More

by Shellqueen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linzie Foster Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Tran
Jan 05, 2021 -

BMW of West St. Louis responded

Thank you for taking the time to write this review and let us know how we are doing. Our clients are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at BMW of West St.Louis are glad to have you as a customer.

December 22, 2020

I appreciate the helpfulness of my service representative, Brandy. She has great customer service skills. I like that I am kept informed about the progress of my service. More

by cathykoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Jan 05, 2021 -

BMW of West St. Louis responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at BMW of West St.Louis are glad to have you as a customer.

December 22, 2020

Brandon G is one of the best salesman’s I’ve ever worked with! Worthy of more than 5 stars. I would recommend to anyone. More

by Kody.noel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

BMW of West St. Louis responded

Thank you for your feedback on your recent visit to our dealership. I'm glad to hear that Brandon was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new BMW!

December 22, 2020

I'm so thankful I made drive to BMW of West St. Louis. Well worth it for the great customer service and relaxed atmosphere with Tarik Graham. I have never experienced such an easy and fast process of get More

by Irnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tarik Graham
Jan 05, 2021 -

BMW of West St. Louis responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at BMW of West St.Louis are glad to have you as a customer.

December 21, 2020

Brandy Wise was amazing! Helped me a lot, she told me what was wrong with my car and I really appreciate that! Thank you BRANDY!! More

by moniihemphill32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Jan 05, 2021 -

BMW of West St. Louis responded

Thank you for your awesome five-star review. Quality customer service is always our number one priority, and we're happy to hear that Brandy met your expectations. Thank you again for choosing BMW of West St.Louis, we look forward to having you as one of our valued customers for many more years to come!

December 19, 2020

Great people to work with. Veronica was very helpful in getting my car prepped and ready for delivery. I got a very fair deal for my rare Z8 in great condition. More

by stevelee0
Recommend Dealer
Yes
Employees Worked With
Veronica Tran
Jan 05, 2021 -

BMW of West St. Louis responded

We are very happy to hear that Veronica provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 19, 2020

Brandy made my visit a pleasure. She is very knowledgeable, friendly, and courteous. She went above and beyond in solving issues with BMW Assist and called and spoke with them concerning my issu More

by darrel1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Hiles, Brandy Wise
Jan 05, 2021 -

BMW of West St. Louis responded

Thanks for sharing your thoughts about your experience with Brandy, here at BMW of West St.Louis. We appreciate your business and hope to see you again soon!

December 19, 2020

I’m very happy with the level of service Mindy and the team provided. Will definitely be back for the next service visit - thank you so much! More

by kathe_cameron
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

BMW of West St. Louis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Mindy and the team. Please don't hesitate to let us know if we can be of further assistance.

December 18, 2020

I had a fantastic first experience with my new BMW at the dealership for service. Mindy was knowledgeable and communicated everything in a timely manner! More

by dcavey304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

BMW of West St. Louis responded

Thanks for sharing your thoughts about your experience with Mindy, here at BMW of West St.Louis. We appreciate your business and hope to see you again soon!

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