BMW of West St. Louis

I had a great experience buying a car at BMW of West St Louis. My salesperson, Veronica Tran, was knowledgeable, professional, and very organized. Totally hassle-free! Louis. My salesperson, Veronica Tran, was knowledgeable, professional, and very organized. Totally hassle-free! More

Tarik Graham was my salesman for my purchase even though I was asking a lot he made it happen I can’t thank him enough real easy to work with and for your next purchase visit BMW of west St.Louis and ask f I was asking a lot he made it happen I can’t thank him enough real easy to work with and for your next purchase visit BMW of west St.Louis and ask for Tarik... More

The service I received at BMW was amazing. The dealership is excellent in that they are so organized and easy contact through emails. I will always chose a BMW through this dealership. is excellent in that they are so organized and easy contact through emails. I will always chose a BMW through this dealership. More

The reason I purchased my car at BMW of West St. Louis was because of the service reputation from my friends and other people I trust. The service I received last week was exceptional. It was the ex was because of the service reputation from my friends and other people I trust. The service I received last week was exceptional. It was the example of how service should be done. Everything in the dealership is clean; the service check in is swift and friendly. Mindy Linn did a great job. She was pleasant and made me feel welcome. She told me the service would take an hour and a half. I had arranged for a loaner, but I decided to wait instead to skip the hassle of returning the car. It took a little LESS than an hour and a half for the service. The waiting area was clean (as it always is) and organized in such a way as to maintain good social distancing. All employees were masked, which made me feel like they were genuinely concerned about my wellness. When service was completed, all of the paperwork was completed and my car was waiting just outside the door. The follow up video was also a nice touch! The Suntrup family should all be proud of Mindy and the rest of the service staff for their efforts. More

Our experience buying this car was second to none. Every person we encountered was amazing. Our sales specialist, Veronica Tran, was exceptional in pinpointing our desires and had the car we bought already person we encountered was amazing. Our sales specialist, Veronica Tran, was exceptional in pinpointing our desires and had the car we bought already staged for us when we arrived for our test drive. She knows how to make drivers gapppy. More

Very effective work by Brandy and her team, that help work around my schedule (especially during COVID 19). The Valet service was great and the team kept me informed of every step from pick up of my car work around my schedule (especially during COVID 19). The Valet service was great and the team kept me informed of every step from pick up of my car to delivering The car back to me. Well done and Thank you, More

Brandy did a wonderful job from start to finishing on taking care of me and my car. She communicated well and I always new where I was in the process taking care of me and my car. She communicated well and I always new where I was in the process More

Brandy was excellent. She was proactive. She handled a small issue with a nail in our tire. Proactivity is is rare and I am grateful. small issue with a nail in our tire. Proactivity is is rare and I am grateful. More

Scheduled service within 3 days of initial call. Brandy helped to expedite the diagnostics in order to get the car back before the weekend. Top notch! helped to expedite the diagnostics in order to get the car back before the weekend. Top notch! More

All ran very well. Friendly , courteous & familiar with All ran very well. Friendly , courteous & familiar with service proceedures. This is my 4th BMW from this dealership, and I keep coming back becau All ran very well. Friendly , courteous & familiar with service proceedures. This is my 4th BMW from this dealership, and I keep coming back because this is a very reliable dealership. More