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BMW of West St. Louis

Manchester, MO

4.9
2,644 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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14417 Manchester Road

Manchester, MO

63011

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Showing 2,644 reviews

May 22, 2021

Helped me to get my dream car with in my budget and always friendly though I bug him with ton of questions.. thank you Tarik.. More

by avinash kaza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tarik Graham
May 24, 2021 -

BMW of West St. Louis responded

Thanks for your review, Avinash! We are very happy that Tarik provided you with such a positive buying experience! We sincerely value your business and look forward to your next visit.

May 20, 2021

Very nice very professional nice atmosphere not a lot of stress Dawn was very friendly and upbeat. The finance manager was very efficient and professional More

by patriciadamron5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Discenza
May 26, 2021 -

BMW of West St. Louis responded

Congratulations on your new purchase. Thank you for choosing BMW of West St.Louis, your feedback and rating mean a lot to us. We're glad to hear that Dawn we're able to help, and we hope to see you again!

May 20, 2021

ONCE again-- BMW of West STL provided outstanding customer service. Jeff always goes above and beyond my expectations. Top notch organization from top to bottom. More

by roonrm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

BMW of West St. Louis responded

Thanks for sharing your thoughts about your experience with BMW of West St.Louis. We appreciate your business and hope to see you again soon!

May 19, 2021

I just purchased my 4th BMW, (1st from BMW of West St Louis) and my experience was amazing. Brandon goes above and beyond for customer service! After I made the drive from Illinois to test drive a vehi More

by aohlinger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

BMW of West St. Louis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 19, 2021

I was very pleased with the work performed. Also, very performed with the people in the service department and dealership overall, especially my service advisor, Jeff Daniels. More

by Wayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

BMW of West St. Louis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help!

May 18, 2021

Great service. They were able to turn the car repair quickly and provided me with a matching loaner while I was waiting. Jeff was my service advisor and he resolved all my vehicle issues. More

by Paul.scheglov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

BMW of West St. Louis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 18, 2021

I have never had a bad experience here. From when Dave sold me the car, to my continued maintenance... Most recently working with Mindy and Jeff from the service department! Friendly, knowledgeable, and e More

by Ssj3md
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

BMW of West St. Louis responded

Thanks for sharing your thoughts about your experience with BMW of West St.Louis. We appreciate your business and hope to see you again soon!

May 16, 2021

Confident service specialists and can do attitude! On time updates and great loaner car policy. Keep the car inside your f it’s requested while space available. More

by tonytaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Rea, Craig Suntrup, Zack Forister
May 24, 2021 -

BMW of West St. Louis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help!

May 15, 2021

Exceptional! David is knowledgeable, very customer oriented, and made our purchase remarkably easy and convenient. The rest of the team was fantastic as well! They were informative, eager to help, a More

by K & J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Schaedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Forister
May 24, 2021 -

BMW of West St. Louis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 14, 2021

Overall great experience! Jeff Daniels made it an easy, convenient process. The pick up and delivery of my vehicle made for a seamless experience. Outstanding customer service! More

by Brandi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

BMW of West St. Louis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help!

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