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BMW of West Chester - Service Center
West Chester, PA
912 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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912 Reviews of BMW of West Chester - Service Center
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Verified Customer
November 28, 2023
Melissa is always great. She addresses all my concerns and my vehicle is always serviced cleaned and ready for pickup on time and as promised ! She addresses all my concerns and my vehicle is always serviced cleaned and ready for pickup on time and as promised ! More
by mtabbonizio
November 28, 2023
One of the best dealerships I've had experience with. They treat their customers with honesty and respect. I will not use another dealership for future car purchases They treat their customers with honesty and respect. I will not use another dealership for future car purchases More
by Jodi5
Employees Worked With
Scott
November 25, 2023
Update your customer records. Use a two/three way match. But at least via purchase vs service. Thank you. Use a two/three way match. But at least via purchase vs service. Thank you. More
by elh2772
Employees Worked With
Other Employees :
Ralph Nofsinger is the best. I love BMW - but Ralph is the one who closes the deal for me. You lose Ralph (outside of him retiring) you lose me.
November 24, 2023
My experience is always good but my concern is receiving a compatible loaner car. The cost is very expensive. It would be great to reduce it. a compatible loaner car. The cost is very expensive. It would be great to reduce it. More
by Ricky Wilson
Employees Worked With
November 24, 2023
It is a great to have a bmw for a while in your life to enjoy driving and the servers! enjoy driving and the servers! More
by Dengjinw
November 24, 2023
Great service, pleasant staff. They do quality work and always return my car clean and in good working order. They do quality work and always return my car clean and in good working order. More
by RADRN
November 22, 2023
Frank was very friendly and attentive and attended to all of needs. I was definitely satisfied. of needs. I was definitely satisfied. More
by cacjrl
Employees Worked With
November 22, 2023
I received an offer for ultimate oil care services for 3 years. I tried signing up for it online however received a message stating the BMW wasn't available. I called the dealership to sign up for it and Me years. I tried signing up for it online however received a message stating the BMW wasn't available. I called the dealership to sign up for it and Melissa was able to help me complete the transaction. More
by Brjmo
November 22, 2023
I have been with this dealer for a long time. Excellent service as usual.Have purchased several vehicles from this dealer Excellent service as usual.Have purchased several vehicles from this dealer More
by randy61
Employees Worked With
