BMW of West Chester - Service Center

I like dealing with Joe, the service manager. He always responds to my concerns in a timely manner He always responds to my concerns in a timely manner More

Very pleasant and respectful staff. Listened to our concerns and made us feel important. Would recommend this dealership to anyone looking for a BMW. Even for us it's a far drive, bu Listened to our concerns and made us feel important. Would recommend this dealership to anyone looking for a BMW. Even for us it's a far drive, but so worth it More

Caroline was extremely helpful. However, I specifically went there for brake replacement on 10/1 (scheduled after my inspection during September and the brake pads were never order However, I specifically went there for brake replacement on 10/1 (scheduled after my inspection during September and the brake pads were never ordered. I am still waiting to have the brakes replaced. More

I was having problems with my Bmw radio and I called Rachel in the morning. She called me back as soon as she came into the office. She saw me at my convenience. Spent an entire hour with me, figuring o Rachel in the morning. She called me back as soon as she came into the office. She saw me at my convenience. Spent an entire hour with me, figuring out the problem. She is very knowledgeable. She is the best BMW Genius I’ve ever worked with. She’s very pleasant and a good teacher. She is worth buying a car at Westchester Bmw. More

This is the best dealership I have dealt with and Scott is extremely knowledgeable about all things BMW. is extremely knowledgeable about all things BMW. More

Rachel was very informative and patient with me. She answered all my questions with confidence She answered all my questions with confidence More

Chris and his team go beyond to help out. They also do it right the first time! Thanks They also do it right the first time! Thanks More

I have had great experience with BMW of West Chester's service center. The employees are friendly and professional, and the waiting area is very nice and comfortable. Highly recommend! service center. The employees are friendly and professional, and the waiting area is very nice and comfortable. Highly recommend! More

Good dealer service and check in message. But repair price very expensive and cost parts But repair price very expensive and cost parts More

Service is always A-1! Bill Cosenza goes above & beyond! See you next time! Thanks Bill Cosenza goes above & beyond! See you next time! Thanks More