BMW of West Chester - Service Center

Quick service, it was nice I could bring it in on a Saturday & get a loaner car for the day Saturday & get a loaner car for the day More

I brought my car in for routine service and that was all done well. There was also a part that needed to be replaced under warranty. At first I was told it would take a week and then only a few days and the done well. There was also a part that needed to be replaced under warranty. At first I was told it would take a week and then only a few days and then it actually got done in two days. Heather was very communicative, but it seemed like the mechanics ( or Heather?) didn’t understand the problem and how it would be fixed. In the end, though everything was done properly. More

Everyone was so hopefully and friendly . I will and have recommended friends and family .I had great service. I will and have recommended friends and family .I had great service. More

Bill consistently provides outstanding service and demonstrates excellent communication skills. His attention to detail and commitment to customer satisfaction are truly appreciated. demonstrates excellent communication skills. His attention to detail and commitment to customer satisfaction are truly appreciated. More

Been with the dealership for many years and service has been consistently good and accommodating. been consistently good and accommodating. More

Top notch, professional, premium experience The loaner car was lively Lovely The staff were courteous car was lively Lovely The staff were courteous More

first interaction with Ms Melissa Gibson on March 13. Very helpful, patient listener, and promise fulfilling. As a long term customer, I appreciated her assistance. Very helpful, patient listener, and promise fulfilling. As a long term customer, I appreciated her assistance. More

Great service and convenient. Had loaner car ready when I got there. So I could be on my way in no time Had loaner car ready when I got there. So I could be on my way in no time More

Excellent service with easy online scheduling, thorough review of repairs needed, and a pleasant waiting area. review of repairs needed, and a pleasant waiting area. More

Very professional and did what they could to accommodate the customer’s requirements, e.g. provided a loaner vehicle and changed the appointment time. An excellent customer experience. the customer’s requirements, e.g. provided a loaner vehicle and changed the appointment time. An excellent customer experience. More