BMW of West Chester - Service Center

Came in, read my calendar wrong so I was a week early, and they moved things around to accommodate me, which they did not have to! Thanks and they moved things around to accommodate me, which they did not have to! Thanks More

Bill and his team did an excellent job in fixing my vehicle. Everything was detail oriented and organized!! vehicle. Everything was detail oriented and organized!! More

Mqny of the team members in both sales and service have been with this dealership for many years. Good follow-up, fair dealings, and dedicated customer service. We have been a customer for almost 25 years been with this dealership for many years. Good follow-up, fair dealings, and dedicated customer service. We have been a customer for almost 25 years and purchased or leased 15 vehicles. More

I am not answering this - I already filled out a survey I filled out a survey filled out a survey More

I have been purchasing and servicing my vehicles at BMW of West Chester for over 20 years and always have an excellent experience of West Chester for over 20 years and always have an excellent experience More

Always polite and thorough service. The dealership is a pleasant place to wait for your car. The dealership is a pleasant place to wait for your car. More

Service was slow. When I booked the service, I was told it would take an hour. When I got there, I was told it would be 90 minutes. It was over 2 hours when I left. I When I booked the service, I was told it would take an hour. When I got there, I was told it would be 90 minutes. It was over 2 hours when I left. I wouldn’t agree to wait if I knew it would be so long. I complained, but no one seemed to care. More

Heather was great. She was very communicative and accommodating to our specific needs. Look forward to working with Heather and BMW again. She was very communicative and accommodating to our specific needs. Look forward to working with Heather and BMW again. More

Always a top notch experience. Easy to deal with. Not hard to schedule unless you need a loaner. Then you’re a little further out. Easy to deal with. Not hard to schedule unless you need a loaner. Then you’re a little further out. More

Great people. The dealership is easy to get to from where I live and always fast service. The dealership is easy to get to from where I live and always fast service. More