BMW of West Chester - Service Center

Joe Izzi is one of the most attendant service advisors I’ve ever had. He goes out of his way to make sure he communicates the problem and what was done about it. He always seems fair and the prices that a I’ve ever had. He goes out of his way to make sure he communicates the problem and what was done about it. He always seems fair and the prices that are charged. More

The service team was courteous, competent and super calm even w the rush in the morning. Amy hinkle is leading a great team and the reception ship and invoice group are great even at closing time. Beautiful even w the rush in the morning. Amy hinkle is leading a great team and the reception ship and invoice group are great even at closing time. Beautiful space - thank you with all shortage in resources pls reward your teams well More

Relaxed, no pressure, just informational and friendly. Ralph and Bryan were great, they were very patient. Ralph and Bryan were great, they were very patient. More

Excellent service today. Drop my car off and took a loaner home. Told I had to leave out town by 1pm and car was finished at 11:30 Drop my car off and took a loaner home. Told I had to leave out town by 1pm and car was finished at 11:30 More

overall positive experience and staff "I had an absolutely fantastic experience. From the moment I walked in, I felt welcomed and valued. The entire team was incredibly professiona went above and absolutely fantastic experience. From the moment I walked in, I felt welcomed and valued. The entire team was incredibly professiona went above and beyond to help. Joe particularly amazing knowledgeable, patient, and truly listened. More

Conscientious people, good snacks while you wait, timely completion of work, car wash nice to do. completion of work, car wash nice to do. More

Wry good service calls with quote, very dependable. Always happy with my service. Keeps you informed Always happy with my service. Keeps you informed More

Advisor Joe was very helpful and professional. He explained everything thoroughly about both cars.when I got there they were prompt in taking my car He explained everything thoroughly about both cars.when I got there they were prompt in taking my car More

Got me in for an emergency repair and had the vehicle done in a few hours. done in a few hours. More

BMW of W Chester is always a pleasure to work with. They are accommodating with schedules, finish their work on a timely basis, and have never tried to charge for work that did not need to be done. I They are accommodating with schedules, finish their work on a timely basis, and have never tried to charge for work that did not need to be done. I will be going back. More