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BMW of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
378 Reviews

378 Reviews of BMW of Wesley Chapel - Service Center

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November 08, 2020

The staff here are very courteous, informative and not at all pushy. I was given up front a detailed outline of my recommended services. After servicing my car, it was thoroughly washed inside and out. I co More

by gonzalezurquia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2020

I am a long time customer of about 9 yrs. What you have done to Mini is horrible. Booting them out and taking over while you build BMW isn't right. The Mini guys are awesome & they always take care of me More

by Weo77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge hasn't worked her in over a year!
November 07, 2020

They were not aware of the appointment that had been set up for the windshield replacement. This had been set up the week prior . Thanks More

by yeddy1132
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2020

Wesley Chapel listens to customers and as a result solves problems that others brush off. Most recently ii was a convertible top that would not go up and I had been told by others to open the trunk and play More

by AFAYISLES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2020

James did great! Got me in and out in a reasonable time and got everything addressed that I requested. Couldn't be happier. Thanks again! More

by nikkispirakis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2020

Good experience. We think highly of the service at the dealership and will continue to use the service department. Thanks again for a good experience. More

by dtaylor42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2020

Marc was very helpful and made my service experience very fluid and stress free. The rental X5 that was provided while my car was being worked on was very convenient More

by mitchellsteven67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2020

Marc took care of business going the extra mile. Arranged things around my busy schedule. Never gave up until every little issue was fixed. Thanks bro. More

by honor.brandao
Recommend Dealer
Yes
Employees Worked With
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2020

Excellent service at this location! I have been here multiple times with my car and each time service has been responsive, quick to communicate (I never have to follow-up with them), and has completed a More

by dvan00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2020

Excellent service at this location. Everyone was so very helpful. I would definitely recommend BMW of Wesley Chapel. Short wait time and plenty of snacks! More

by joanneharris419
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Mere
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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