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BMW of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
378 Reviews

378 Reviews of BMW of Wesley Chapel - Service Center

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November 20, 2020

Mini is the only place where scheduled maintenance is a pleasant experience. I was lucky to work with Jordan again this trip. He is wonderfully friendly, super efficient and always in a spectacular mood! I More

by HEATHER Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2020

Friendly, fast service experience.Advisor, Mark, was Friendly, fast service experience. Advisor, Mark, was great in explaining what car needed and when next service will be due. Washed and dried my min More

by mrbill6640
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2020

Always a great experience at MINI of Wesley Chapel. My wife and I have owned several MINIs and BMWs over the years and had service done at several area dealerships and Eric Costello is hands down the best More

by bsperry92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2020

I go out of my way to take both of my vehicles to this dealership. The advisors are courteous and professional. Whatever problem I bring to them I can always count on them to fix it. More

by Kate Conley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2020

My experience was very good. The service staff was very friendly. My appointment was for the next day, but they got me in on my schedule. More

by JASON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Mere
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2020

My 2017 Mini Cooper S experienced a temporary failure with the round systems operations panel. The car did not show this problem when we brought it to the Service Department, but it was checked anyway a More

by glenbarbburgess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2020

This deslership is amazing! I am driving my 3rd MINI and have been coming to this dealership since it opened. Every one I've ever dealt with here has taken great care to do a good job and Jordan was terrifi More

by KATHIE7654
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2020

Service manger Eric, and head of maintenance team Miguel did a excellent job taking care of my car, they are really friendly and they take their job very seriously More

by H.ALHAMMADI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
German Diez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Bennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Stroup
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2020

Xavier was really helpful from beginning to end he made the process so easy for me so professional definitely will be coming to do my service here in the future all the staff was kind and pleasant More

by LUISADJSS10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier
November 15, 2020

Marc Youngsma was a terrific help! I came to have my suspension checked because another shop, which I won’t be going to in the future, said I needed it replaced. Marc took me to the shop and had William More

by mjmusial
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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