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BMW of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
378 Reviews

378 Reviews of BMW of Wesley Chapel - Service Center

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December 17, 2020

Always provide exceptional support/service. Have recommend dealership to other people. this is the third mini we have purchased. Wonderful people. All staff meet the needs of the customer. Always gr More

by JHOPECK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Alba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2020

Got my car picked up, serviced and delivered back. Grateful. Mark was very patient and reassuring. And I have news for you, this word counter works poorly. More

by RJVALENTINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2020

Eric and Jordan are remarkable. Either of these two will make you day in the sevice dept memorable and they look forward to seeing you the next visit More

by bricefour
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2020

James in service is the best! He answered all of my questions, and was very informative throughout the whole repair process. will be back for sure! More

by ryansnyder1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2020

The entire service staff is fast , friendly, and efficient. Marc helped me when I picked up my car and Eric always goes out of his way to come an say hello. More

by Car guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Mere
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2020

It took 3 hours to do my 20,000 mile maintenance 😒 Jordan was polite, friendly and helpful. The guest lounge had drinks and snacks. I wish there was a dealer closer to me to do the work. It takes me o More

by STAJORUSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2020

The dealership and their staff are excellent. My experience this time was marred by a machine in the service department that broke; causing a very lengthy delay in servicing my vehicle. More

by JWILLIAMS324
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2020

Extremely easy and convenient. Dropped off night before and got word it was all set by 10 next morning. The guys were friendly and courteous More

by TSSTRIGLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2020

I’ve dealt with Eric over the years and he is the reason I continue to return. Jordan has been my service advisor over the last few visits and is also outstanding! More

by DLAUGHLIN3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2020

Fast and very efficient service provided. Customer oriented environment with all facilities required provided. Good location and close from home with easy access facility. Moved from Reeves Motor Im More

by woberdecia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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