BMW of Wesley Chapel - Service Center

Told service what was wrong. Rear driver stop light not working. Also told service person error signal said problem with rear and pinion. Said could not replicate steering problem. Chose not to do repair. working. Also told service person error signal said problem with rear and pinion. Said could not replicate steering problem. Chose not to do repair..skeptical of professional diagnosis. Was charged about $90.00 for diagnosis. Told he gave me a break should have been double. Reason for me being unhappy was because I told service rep that rear stop light malfunctioning and had to pay for something I told him when made appt More

I have always had great experience with Mini of Wesley Chapel. Service advisor, Jordan, has always been helpful along with the rest of the staff I have encountered. Chapel. Service advisor, Jordan, has always been helpful along with the rest of the staff I have encountered. More

Having a 2018 Mini Hardtop and a 2015 Mini Countryman I always bring my cars to Mini of Wesley Chapel for service. My Countryman has over 115,000 miles and runs like new. I attribute this to the excellent always bring my cars to Mini of Wesley Chapel for service. My Countryman has over 115,000 miles and runs like new. I attribute this to the excellent service provided. The service personnel are super friendly and I feel that I can trust them to provide me with only excellent advice. More

James was fantastic to work with!! The service here is amazing and they always go above and beyond. I love my mini but it’s the service that I receive from them that will keep me in either a BMW or anoth amazing and they always go above and beyond. I love my mini but it’s the service that I receive from them that will keep me in either a BMW or another mini in the future with Wesley Chapel!! More

I realize the price was dealer price but I think it was too high. I would recommend bringing it the price down for this procedure too high. I would recommend bringing it the price down for this procedure More

Jordan is the BEST!!! He's always willing to help customers understand vehicle needs, helps prioritize vehicle needs and most importantly HONEST!!! Thank you Jordan!! customers understand vehicle needs, helps prioritize vehicle needs and most importantly HONEST!!! Thank you Jordan!! More

Excellent service! Service advisor is professional and courteous. Oil change was quick. Video of vehicle inspection was provided. Car wash was done. There is just a tiny problem that the facility and courteous. Oil change was quick. Video of vehicle inspection was provided. Car wash was done. There is just a tiny problem that the facility and parking lot is so small and crowded that is difficult to get in and out. More

Always excellent service. Trust what jordan tells me is wrong with the car. Never feel taken advantage of. Communication and tech service is impeccable. Thank you. Send referrals to you often. Merry Christ wrong with the car. Never feel taken advantage of. Communication and tech service is impeccable. Thank you. Send referrals to you often. Merry Christmas 🎄 Sharon More

Forgot to give us the car keys, however, the next day they were hand delivered to us at home saving us a trip from Lakeland back to the dealership. they were hand delivered to us at home saving us a trip from Lakeland back to the dealership. More

Can't say enough about the service I received. Wouldn't think of going anywhere else and I tell everyone I know how great you are! Happy Holidays and stay safe. Connie Goldfarb think of going anywhere else and I tell everyone I know how great you are! Happy Holidays and stay safe. Connie Goldfarb More