BMW of Wesley Chapel - Service Center

After reviewing the recommended repairs that your part changer list for my Mini, I decided to get a second opinion. It turns out that the oil leak was from the main engine seal and not from the three loc changer list for my Mini, I decided to get a second opinion. It turns out that the oil leak was from the main engine seal and not from the three locations that was listed on the recommended repairs. Well done. More

They went above and beyond me. They brought the car to me when I couldn't pick it up. I would recommend their services to all. when I couldn't pick it up. I would recommend their services to all. More

Service team was responsive and great - we needed them in a crunch and they came through!! James was very helpful and responsive. Thank you very much. in a crunch and they came through!! James was very helpful and responsive. Thank you very much. More

Javier was awesome and very attentive. He always let me know what was going on with my service. It was a pleasure dealing with him. know what was going on with my service. It was a pleasure dealing with him. More

Excellent first experience with BMW of Wesley Chapel service department. Javier Rivera was kind and helpful, answered all of my questions, and explained everything to me perfectly. I also appreciated th service department. Javier Rivera was kind and helpful, answered all of my questions, and explained everything to me perfectly. I also appreciated the inspection and cleaning of my car at no charge. Great experience. More

Had an issue with my bmw and they resolve it right away it wasn’t easy but they got it done. Thank you! Definitely coming back to get my car service there again. it wasn’t easy but they got it done. Thank you! Definitely coming back to get my car service there again. More

I just started using BMW of Wesley Chapel and the staff has been very courteous and professional with personal treatment and service. Javier did a great job. has been very courteous and professional with personal treatment and service. Javier did a great job. More

Courteous and professional as well knowledgeable. I have never been disappointed with the services by the team at WS Mini - though we have moved an hour south of the dealership, will continue to drive for t never been disappointed with the services by the team at WS Mini - though we have moved an hour south of the dealership, will continue to drive for the service they provide. Thank you and keep up the great service. Loyal customer since opening , 8 years strong! More

Called for an appointment and got me scheduled at my convince. The staff was very friendly, answered all my questions and drove away with a very clean car! Thank you! convince. The staff was very friendly, answered all my questions and drove away with a very clean car! Thank you! More

You’ve really destroyed this place. It used to be the best customer service now it’s the worst. You clearly don’t care about your MINI customers. I even messaged your GM and got nothing back. The MINI pe best customer service now it’s the worst. You clearly don’t care about your MINI customers. I even messaged your GM and got nothing back. The MINI people were relaxed and friendly, knew you by name. The new people act like you’re a bother. Service was incomplete (fluids not refilled during oil change) and somehow you lost my car for 30 minutes while I frustratingly waited and was ignored by Erika. More