BMW of Wesley Chapel - Service Center

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It was very busy with lots of people waiting, looking at cars, and buyers. Still was only there for 2 hours. Thanks again for great service. cars, and buyers. Still was only there for 2 hours. Thanks again for great service. More

Waited 2 1/2 hours to have an oil change, inspection and have my rear driver taillight repaired. Only to be driving home and being pulled over by an officer because said light was hanging out. When I pull have my rear driver taillight repaired. Only to be driving home and being pulled over by an officer because said light was hanging out. When I pulled over to check was was wrong, I realized that my bumper had been damaged during the repair. I must say the service manager Eric stepped up to take care of the problem the next day. Still waiting to hear what will be done. More

I've had great service work done the few times I've been it. The only bad thing is not sure about getting to the build, you need better signage. I was thinking you could take a right into the lot but you ca it. The only bad thing is not sure about getting to the build, you need better signage. I was thinking you could take a right into the lot but you can't you need to go around back and it looks like a driveway behind someone building. More

Over price for repair dropping $1000 for small repair job is a little much. Guess you have to pay for your new building, I drive their to get 1 item fixed then 48 hours later another problem. is a little much. Guess you have to pay for your new building, I drive their to get 1 item fixed then 48 hours later another problem. More

Always great service, friendly people, and car comes back very clean. Have been dealing with them for 6 years on my cars. Always a good experience! very clean. Have been dealing with them for 6 years on my cars. Always a good experience! More

*The customer services is outstanding and after developing rapport with Mr. Costello a staff person of high integrity and someone customers feel they can trust maybe because of his long tenure w developing rapport with Mr. Costello a staff person of high integrity and someone customers feel they can trust maybe because of his long tenure with the company. More

Every experience at this Mini dealer has been positive. One of the service managers Jorden has been super in giving me information and help, he is great. Art One of the service managers Jorden has been super in giving me information and help, he is great. Art More

Very good team. Need better signage during construction. Otherwise no complaints. Jordan was very cordial and he knew his job. Help me tremendously great person Otherwise no complaints. Jordan was very cordial and he knew his job. Help me tremendously great person More

My experience with the service department was awesome. Javier made the drop-off process simple. Zhe car was ready when promised and they washed it before returning it to me. All in all, it was a great Javier made the drop-off process simple. Zhe car was ready when promised and they washed it before returning it to me. All in all, it was a great experience. More