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BMW of Waterbury
Waterbury, CT
663 Reviews
When you choose Hoffman BMW of Waterbury, you're choosing the dealership with the highest number of cumulative reviews of any dealer group in Connecticut. What makes us stand out? Our commitment to providing you the best service possible. With every service appointment, you'll receive a video inspection from your technician, showing you exactly what the issue is and how they'll fix it. Have you heard about Hoffman at Home? It's our car shopping program that lets you complete every part of the car-buying process online. In store or online, Hoffman BMW of Waterbury is here to help.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
November 11, 2025
I had a great experience working with Haley in the
service department. She went above and beyond to make sure my car was taken care of and that I understood each step of the service process. Their com
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by jahmaldenny
Employees Worked With
September 16, 2025
The high level of integrity, professionalism and sincere
respect is so evident in all of the staff at this dealership. Especially, Haley whom I have had the pleasure of working with on both cars. To be gree
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by michelecarpentier
August 27, 2025
My rating is of Courtney Gale, Business Manager,
specifically - while there were some hurdles to clear with my out of state purchase, and the overall state of the vehicle, she was exceptional. She
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by kef
Employees Worked With
Courtney Gale
Dealership Inventory (252 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Shuttle Service
- Cable TV
- Customer Lounge Area
- Free Coffee
- Free Drinks
- Free WiFi
- Authorized Parts Store
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Customer Lounge Area
- Free Coffee
