Back

BMW of Waterbury

Waterbury, CT

4.9
656 Reviews

133 Schraffts Drive

Waterbury, CT

06705

Directions

By Type

Showing 656 reviews

January 13, 2020

Terrible service experience with Walter Modeen and the new service guy Jarrod. Walter Modeen lied to BMW NA and told them that they diagnosed a caliber issue on my vehicle previously which is why bmw fail More

by Pam E.
Recommend Dealer
No
Employees Worked With
Jarod, Walter Modeen
November 24, 2019

Warranty work on M235 Convertible. I Purchased my certified pre-owned BMW from a BMW dealer in New York. I brought my vehicle to my local BMW dealer in Watertown, after having driven i More

by Jim4nier06063
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric DuVerger
May 21, 2019

Excellent service. Thank you Dennis Smith This has been the best car buying experience I ever had. Dennis was excellent from start to finish. He is phenomenal to work with and extremely knowle More

by Fabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Smith
March 07, 2019

Very Limited ability to get BMW headquarters to help I recently had my car serviced at the dealer and had an oil change, filters changed, rear brake pads replace and brake fluid flush. The service cost More

by Dantheman
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dennis Smith
October 31, 2018

Friendly and Fair Our Client Advisor, Karl Turshani, is absolutely the finest sales representative I have ever dealt with. I enjoyed our negotiations and feel he worked More

by FrankandPat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Turshani
October 25, 2018

Best of the best! I got my 4th BMW yesterday. These guys are simply the best. Ask for Steve. Such an amazing guy and extremely responsive and attentive. Managers Donny, More

by gautam_m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Whitcomb, Donny Frost, Charles Tuscano, Eric DuVerger
September 01, 2018

Highly Recommend The best sales service I ever had at a car dealership! Dennis and Donnie went above and beyond for me. I purchased a beautiful car and love it! Best p More

by Debbie S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Smith, Donny Frost, Charles Tuscano
August 03, 2018

Bouthg This is good dealer nothing hinde, the seller Karl was every time kindly , the seller fine he get the better for us and he do everything More

by Petronila28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Turshani
May 10, 2018

Bad business practices Car had damage on the hood, and dealer wouldn’t be straight forward with how it would be fixed. Only interested in what they want, and kept trying to More

by Ba1229
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Donny Frost
March 31, 2018

Fantastic Experience! I recently leased a 2017 X5 at BMW. This is my second lease from BMW both from BMW of Watertown. The service is phenomenal and all employees from the More

by colellan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Smith, Charles Tuscano, Eric DuVerger
...
8
...