BMW of Waterbury

New car purchase Purchased a 2015 BMW X3 from this dealership. Had a great experience: professional, helpful and no sales pressure. I am very happy with the overall Purchased a 2015 BMW X3 from this dealership. Had a great experience: professional, helpful and no sales pressure. I am very happy with the overall purchase experience. More

Excellent Experience When deciding to buy a new car, I worked with Ian on picking out what would best fit me. I came in to look at the X1, but he also showed me the 3 ser When deciding to buy a new car, I worked with Ian on picking out what would best fit me. I came in to look at the X1, but he also showed me the 3 series to compare. After making my decision to buy the X1, Ian was great at helping me choose packages and colors. He was very patient, full of information about the car, and in general provided me with a great car buying experience. Once I received the car he patiently went through to explain to me everything in it. His service doesn't stop when you drive off the lot. He followed up afterwards to ensure I still liked the car and to see if I had any questions. Whenever I visit for service, Ian takes the time to come over and say hello. This type of service is above expectations, showing how much he, and BMW, values customers and their satisfaction. More

New X5 Build I thought building a vehicle would have been a difficult and time consuming process but Ian Yuhas was more than helpful and made it a breeze. I was ex I thought building a vehicle would have been a difficult and time consuming process but Ian Yuhas was more than helpful and made it a breeze. I was expecting the build to take up to six weeks, however, it was ready in less than four. The morning the X5 arrived, Ian called me and had the inspections completed and the car detailed by that afternoon. He was very helpful and a pleasure to work with. More

Great place to buy a car! A few weeks ago I had purchased a used BMW. Tom Zukowski had taken plenty of time to show me the vechicles that I was interested in. Tom took rea A few weeks ago I had purchased a used BMW. Tom Zukowski had taken plenty of time to show me the vechicles that I was interested in. Tom took really good care of me and made buying a new car really easy. Also Peter Keast and Jeff Pearce had done a great job with all the paperwork as well. Everything had gone really good and I was very happy when I had left in my new car at BMW of Watertown. More

BMW 3 Series I purchased a used car with the help of Ian Yuhas. Ian was helpful, smart and professional. He went above and beyond to find the ideal car for me. I purchased a used car with the help of Ian Yuhas. Ian was helpful, smart and professional. He went above and beyond to find the ideal car for me. More

Kate C Ian did a fantastic job finding the perfect car for me. I highly recommend anyone who is looking to purchase a BMW to ask for him at the Watertown dea Ian did a fantastic job finding the perfect car for me. I highly recommend anyone who is looking to purchase a BMW to ask for him at the Watertown dealership. More

2014 328i Lease Purchased/Leased my BMW 328i X-Drive in May of 2014 from BMW of Watertown. Absolutely, hands down, The Best Dealership experience EVER! The sales per Purchased/Leased my BMW 328i X-Drive in May of 2014 from BMW of Watertown. Absolutely, hands down, The Best Dealership experience EVER! The sales person I dealt with was Dennis Smith. Dennis was warm and engaging, knowledgeable and could do enough to make my experience and absolute delight. I would HIGHLY recommend going to this dealership and working with Dennis. Jeffrey Pearce, Finance Manager, also earned a shout out! Extremely professional and knowledgeable about the entire Lease process. Jeff couldn't do enough to ensure the process went very smooth! If you are thinking about buying or leasing, whether it be a new or pre-owned, you Owe it to yourself to visit this Amazing dealership. I am VERY hard to please and these folks have my business from now on! Can not say it enough: Great people, Great dealership, Great car!! More

Exceptional Dealership On Friday July 11, 2014 I went to a local car dealer to buy a car. The car I picked out was very nice. The only hitch was they didn't have the color I On Friday July 11, 2014 I went to a local car dealer to buy a car. The car I picked out was very nice. The only hitch was they didn't have the color I wanted, but the salesman assured me me could get it in by Monday. I asked him if it would be easier if I picked it up the following Saturday. He said great he would use the extra time to detail it ect. On Tuesday he called and said he couldn't get my color choice to pick a second, which I did. On Friday I began calling him to see if he had found the car and for 3 hours he ducked my calls. Finally I spoke with his manager who told me that the salesman had told him earlier that day that he couldn't get the car and didn't know why he was ducking my calls..Long story short I backed out of the sale. This led me to BMW of Watertown. I have never owned but have always wanted a BMW. There I met Thomas Zukowski Client advisor. From the start I laid my cards on the table with Thomas, telling him of the experience that had occurred earlier that week. His professionalism and attention to detail proved to be extraordinary. Right up to the time of delivery (in which he spent 45 minutes going over the many features the car has to offer) he delivered on his promises. He even stayed an hour past closing to meet my needs. I have bought over a dozen new cars in my life and have NEVER had such a pleasant buying experience before. I guess I not only need to thank Thomas and Watertown BMW but also that clown at the other dealership. Thanks for pushing me into buying the ultimate driving machine More

Great purchase experience I worked with Tom Zukowski on the purchase of a new vehicle and couldn't have been happier with the experience. Tom was professional, courteous and ve I worked with Tom Zukowski on the purchase of a new vehicle and couldn't have been happier with the experience. Tom was professional, courteous and very knowledgeable. He was not pushy or pressuring me for a sale, in fact, he allowed me to take my time and feel comfortable with my decision. I would highly recommend BMW of Watertown to anyone interested in the ultimate driving machine! More

Wonderful Customer Service I brought my 2008 BMW in for service 2 weeks ago...they gave me this wonderful loaner..I loved it so much that last week I traded in my 2008 for a 201 I brought my 2008 BMW in for service 2 weeks ago...they gave me this wonderful loaner..I loved it so much that last week I traded in my 2008 for a 2014 lease. Dennis was my sales person and I worked with Jeff for the financing...I had such a wonderful experience. I walked out with the car I wanted and I felt I was treated very well throughout the entire process. Not your typical car sales or F&I people... When I went back for a question Maurice stepped up to the plate and went over a few more things the next day...so much to digest all in one sitting. Thanks guys you make an awesome team! More