BMW of Waterbury

I have been a longtime customer with the Hoffman Auto Group starting with their BMW facility in Watertown and I just recently purchased a new 330i from their terrific new dealership in Waterbury. Whethe Group starting with their BMW facility in Watertown and I just recently purchased a new 330i from their terrific new dealership in Waterbury. Whether purchasing a new car (every three years) or dealing with the service department, the experience has been nothing but professional and the staff is most courteous and helpful. I have purchased at least three cars through Dennis Smith and have found him to be a real pleasure to work with. I also recently dealt with Junior Segui in the service department and appreciated all his efforts and kind manner to be as helpful as possible.. More

Excellent experience all through the buying / ordering process. Karl was awesome. And totally professional...'highly recommend him and the dealership! process. Karl was awesome. And totally professional...'highly recommend him and the dealership! More

HIGH ratings for this dealership! Exceptionally hard working to find you the car you want and work within your budget! Great salesmen (Misak), service, finance folks and management! Exceptionally hard working to find you the car you want and work within your budget! Great salesmen (Misak), service, finance folks and management! Hoffman now has a new customer for life. Go to Hoffman, you wont be disappointed! Its a hard these days to come upon honesty an integrity and I feel they accomplished this and more an stuck with me to help find the right car! Thanks Hoffman! More

New to buying a vehicle on my own was very nervous Misak Kesterlian walked me through it as if I was one of his family Kesterlian walked me through it as if I was one of his family More

Recently brought my first BMW X5 2022. Dennis Smith was outstanding from the beginning to finish with my selection. He was so patient and professional. Was extremely happy with his service, highly recomm outstanding from the beginning to finish with my selection. He was so patient and professional. Was extremely happy with his service, highly recommended Dennis as your advisor. He took time to ensure your questions answered. More

I had a great experience at Hoffman BMW of Waterbury car shopping. I had the pleasure of working with Misak. Every was very helpful shopping. I had the pleasure of working with Misak. Every was very helpful More

Karl was awesome and very professional. My experience was 10x better than I expected it to be was 10x better than I expected it to be More

I recently purchased a 2022 x3 from BMW of Waterbury. I had the pleasure of working with Dennis Smith, a Client Advisor who was very patient in going over every detail of the process and making sure I kn had the pleasure of working with Dennis Smith, a Client Advisor who was very patient in going over every detail of the process and making sure I knew exactly what my order included. During this trying time of buying a car, he was so helpful and went above and beyond to get me my beautiful x3 with m sport. Also the delivery schedule was spot on. He said between 4 and 6 weeks and the 5th week it arrived. He kept in contact with me and was always quick to respond. If you are looking to purchase a BMW, contact Dennis, you will not be disappointed. More

I had the pleasure of working with Misak Kesterlian. We are an older couple and had a lot of questions. He took the time to explain the difference between leasing and purchasing. He is extremely profess are an older couple and had a lot of questions. He took the time to explain the difference between leasing and purchasing. He is extremely professional yet maintaining a friendly manner. I would recommend this gentleman to anyone. More