BMW of Waterbury

professional quality service Worked with Rich D'Angelo at BMW of Watertown. My car was brought in for 45,000 mile maintenance. Rich took the time to go over all of the service a Worked with Rich D'Angelo at BMW of Watertown. My car was brought in for 45,000 mile maintenance. Rich took the time to go over all of the service and services that would be performed and gave me the opportunity for any questions. Loaner car was provided and he actually took the time to walk me to the car instead of just handing me the keys and send me out to look for the car. More

Best Car Purchase Experience Ever! I just purchased a new BMW and I couldn't be happier. The whole experience was wonderful from start to finish. Chris Kapp and Charlie Tuscano were f I just purchased a new BMW and I couldn't be happier. The whole experience was wonderful from start to finish. Chris Kapp and Charlie Tuscano were friendly, full of knowledge and just a delight to work with. I will be spreading the word! More

Very Satisfied Customer - Excellent Customer Service My rental lease was up on my 2013 BMW 528xi and I contacted Donny Frost as I had done business with him on my prior lease. He immediately set me up My rental lease was up on my 2013 BMW 528xi and I contacted Donny Frost as I had done business with him on my prior lease. He immediately set me up with Dennis Smith and I explained what I wanted - 2016 BMW 528xi, and color desired (Space Grey Metallic) - within a few days I received a call from Dennis that he found a car that I wanted and would be delivered to Watertown BMW within a couple of days from New Jersey. Quicker than a blink of an eye I was sitting with Dennis Smith and Charles Tuscano and finalized arrangements for my 2016 BMW 528xi. I could not have been more pleased with the friendliness, professional attitude of all involved...Thanks again Donny Frost, Dennis Smith and Charles Tuscano for making my experience with BMW of Watertown both a positive and professional undertaking.. More

PHabulous! Yes with a PH!! Professional!!! Helpful! I came to Watertown BMW because of Mr. Walter Modeen!!! It is definitely worth the drive!!! Walter along with his outstanding staff, absolutely the B I came to Watertown BMW because of Mr. Walter Modeen!!! It is definitely worth the drive!!! Walter along with his outstanding staff, absolutely the BEST!!!! Yes PHabulous with a PH!!!! BMW Watertown is the BEST thanks to Walter Modeen and of course Donny Frost!!! GO BMW Watertown!!!! More

Excellent service. An excellent service experience John. We reviewed my concern areas when I dropped the car off in the morning and John kept me apprised of the results An excellent service experience John. We reviewed my concern areas when I dropped the car off in the morning and John kept me apprised of the results when my vehicle had completed the service appointment. The detailing I requested was excellent as well. I arrived late in the day to pick up my car when John was on his way out for the day, but he turned around when I arrived and walked me into the building to check out, return loaner key, and he brought my car around for me. Extremely helpful! More

good experience. especially nice was the loaner car. the service was fast, good and professional. I don't know what else to say, and wish a minimum word count wasn't r especially nice was the loaner car. the service was fast, good and professional. I don't know what else to say, and wish a minimum word count wasn't required. More

Exceptional ! Geoff was extremely professional and accommodating in my search for a new vehicle . Geoff's determination allowed me to stay with BMW , a driving expe Geoff was extremely professional and accommodating in my search for a new vehicle . Geoff's determination allowed me to stay with BMW , a driving experience like no other . I appreciated all his patience and attention to detail . Many Thanks Geoff! More

Worth the return Based on our previous experiences with the former owner of this BMW dealership, we had switched to an Audi for the last 4 years. We hesitantly return Based on our previous experiences with the former owner of this BMW dealership, we had switched to an Audi for the last 4 years. We hesitantly returned (having missed the BMW driving experience) to see if there were improvements. Our experienced salesperson, Brad Epstine, helped us quickly realize that we made the right choice. He was a pleasure to work with and we drove away with a car we hope to have for many years. It's good to be back! More

Fine experience. I have purchased several autos in my lifetime and this was the most comfortable experience in memory. Lots of good and timely information available a I have purchased several autos in my lifetime and this was the most comfortable experience in memory. Lots of good and timely information available and no high pressure tactics (which I often find degrading). Everyone at the dealership was friendly, even those not part of the deal. Great teamwork. More

Professionalism I came to BMW of Watertown as a result of my long standing relationship with Walter Modeen as it is a bit out of my way.. He put me in contact with De I came to BMW of Watertown as a result of my long standing relationship with Walter Modeen as it is a bit out of my way.. He put me in contact with Dennis Smith and Charles Toscano, who treated me not only as a customer, but as a friend. All that while always being professional and courteous.They worked together to make me happy with my lease package. Thank you guys!! More