BMW of Waterbury

Had a great experience with CPO vehicle purchase I gave this dealership an excellent rating because the buying experience was very straightforward and pleasant. Dennis Smith gave my wife and I a goo I gave this dealership an excellent rating because the buying experience was very straightforward and pleasant. Dennis Smith gave my wife and I a good overview of the different options available in each of the different BMW X5 vehicles they had on the lot. I feel that we made an informed decision to purchase and after we did, Dennis Smith walked us through all of the technology in the vehicle, which was helpful and made driving a BMW easier. When it came to financing, the setup process was quick and efficient. Thank you More

My First BMW My husband and daughter both purchased their BMWs from Dennis Smith. So, when it was my time for a new vehicle, there was no question where I would g My husband and daughter both purchased their BMWs from Dennis Smith. So, when it was my time for a new vehicle, there was no question where I would go! Dennis is a familiar name in our household. His knowledge of various models, options and BMW's technology is excellent. He also comes across as a genuine individual who wants you to enjoy the experience of being a BMW owner. Within 3 days of my car delivery, he has followed up via email and phone in regards to my satisfaction. All this makes him a top notch client advisor! In addition, Charlie Tuscano made the financing an easy process. More

True professionals honest what else can you say So it's Friday morning getting ready to go to work and my old BMW decides it's going to have a sick day who else can you call at that time and get the So it's Friday morning getting ready to go to work and my old BMW decides it's going to have a sick day who else can you call at that time and get the professional advice and work only at BMW of water town thanks to Walter Modeen and John Ramos I was back to work in no time at an honest price save money time and effort go see these guys More

Great Experience We had a great experience working with John. We were out of state and he was great at explaining everything and giving us options. Overall, great expe We had a great experience working with John. We were out of state and he was great at explaining everything and giving us options. Overall, great experience and my car is running great, again! More

Headrest DVD System This was my second time at this service department and for the second time, they did an excellent job!! We had the BMW entertainment system installed This was my second time at this service department and for the second time, they did an excellent job!! We had the BMW entertainment system installed and although it is more pricey than aftermarket ones, the quality is better and worth it. I was thrilled to find out that it remembers where the DVD left off even after turning the vehicle off. They will also still run with the engine off. Great job and awesome system! More

Absolutely PHabulous!!! YES with a PH!!!!! Absolutely the BEST!!! BMW WaterTown is AMAZING!!!! Walter Modeen, Eric in Service, Rich in Service, actually all the TEAM Members at BMW Watertown th Absolutely the BEST!!! BMW WaterTown is AMAZING!!!! Walter Modeen, Eric in Service, Rich in Service, actually all the TEAM Members at BMW Watertown the BEST Service!!! This is my Third BMW!!! I am new to Watertown BMW!! I Go to BMW Watertown to have Walter Modeen, and his awesome TEAM take care of my BMW!! I am truly thank ful and grateful for his wonderful TEAM!!! I have recommended BMW Watertown to my Family and Friends!!! OUTSTANDING!!! Truly the BEST!!! Thank YOU BMW Watertown!!! Absolutely PHabulous!!! Donny Frost doing an excellent job at WaterTown BMW!! GREAT TEAM Donny!!! Thank YOU!! More

Oil change and crazy experience of sun roof explosion. They fully took control of fixing the car at no cost. Within 4 days i was back in my car and was covered under waranty of vehicle! They fully took control of fixing the car at no cost. Within 4 days i was back in my car and was covered under waranty of vehicle! More

Mr. Ramos is proactive and knows what he is doing. The service people at BMW Watertown are proactive and know what they are doing. They are efficient and extremely interested in providing thorough ser The service people at BMW Watertown are proactive and know what they are doing. They are efficient and extremely interested in providing thorough service. They care about what they are doing. More

1 st car service Great and knowledgeable service. I was in and out in less than an hr. as promised by Elizabeth for my cars initial service.. Comfortable waiting area. Great and knowledgeable service. I was in and out in less than an hr. as promised by Elizabeth for my cars initial service.. Comfortable waiting area. More

Courteous and accommodating Was able to get a service appointment within 48 hours. Left my house without reading glasses, and was given a ride to the store to purchase some so t Was able to get a service appointment within 48 hours. Left my house without reading glasses, and was given a ride to the store to purchase some so that I could get my work done. More