BMW of Waterbury

Excellent purchasing experience Can't say enough good thinks about my experience purchasing my first BMW at BMW of Watertown. Geoff was outstanding answering all my questions during Can't say enough good thinks about my experience purchasing my first BMW at BMW of Watertown. Geoff was outstanding answering all my questions during the purchasing process. Charlie and Joe made sure I knew everything about the car and all options before I drove off at delivery. Also they assured me if I have any questions about anything with the vehicle to call or come in and they will answer them. They do a outstanding job great purchasing experience. More

Excellent customer service Best BMW service center around. Rick was very helpful! Wouldn't trust anyone else with my BMW. Service is always great never disappointed. Thank you ! Best BMW service center around. Rick was very helpful! Wouldn't trust anyone else with my BMW. Service is always great never disappointed. Thank you ! More

Excellent customer service by Charlie and Jeoff This dealership provides high quality customer service and very professional during the course of car buying experience. Charlie and Jeff were great a This dealership provides high quality customer service and very professional during the course of car buying experience. Charlie and Jeff were great and made our first BMW ownership memorable. Joe provided the details on the mechanics of the car and helped me to get settled with gadgets and other technology. Well done!! More

Very detail oriented Best BMW service center around. Walter Rick Elisabeth and eric are very helpful! Wouldn't trust anyone else with my m3.. Thank you ! Nobody else coul Best BMW service center around. Walter Rick Elisabeth and eric are very helpful! Wouldn't trust anyone else with my m3.. Thank you ! Nobody else could fix the problem but they went above and beyond More

Quality of service. The service was done in a timely manner. The car was cleaned and ready when I arrived to pick it up. The service tech identified other items that n The service was done in a timely manner. The car was cleaned and ready when I arrived to pick it up. The service tech identified other items that needed attention. More

Flush brake system Considering what kind of and the cost to maintain it, I found it to be reasonable Vey helpful and professional and would be back for farther work wh Considering what kind of and the cost to maintain it, I found it to be reasonable Vey helpful and professional and would be back for farther work when needed More

Service engine soon light was lit, sun roof was not closing Called about the engine light. told not to worry unless it starts flashing. Liz LaFond was terrific. She got me in for an early appoint at 7:30. and a Called about the engine light. told not to worry unless it starts flashing. Liz LaFond was terrific. She got me in for an early appoint at 7:30. and a shuttle. In work earlier than usual. Driver was profesional and courteous. Forgot his name but he was new to the area, came from BMW Bridgeport. Car was ready and washed by end of day. Both items fixed to satisfaction and both we covered under warranty. Liz followed up the next day or so. Great experience. More

Drive train repair/general service Great experience with the entire team from greeting thru service. Excellent communication throughout the entire process. Liz Lafond was extremely help Great experience with the entire team from greeting thru service. Excellent communication throughout the entire process. Liz Lafond was extremely helpful and made sure everything was handled to my satisfaction. I would recommend this team to anyone in the area More

Always a pleasure! Probably the only service center I do not dread going to. Always friendly and very helpful. Elizabeth is a real pleasure to deal with, goes out of her Probably the only service center I do not dread going to. Always friendly and very helpful. Elizabeth is a real pleasure to deal with, goes out of her way! More

2016 BMW Great experience from the beginning to day of picking up our new BMW. The process was very quick and easy. Dennis Smith in sales was great from start Great experience from the beginning to day of picking up our new BMW. The process was very quick and easy. Dennis Smith in sales was great from start to finish he provided us with what we were looking for without any issues. He was prompt, professional, and courteous. Charles Tuscano was a pleasure to deal with too. More