BMW of Waterbury

Great service, excellent product knowledge Excellent I would recommend to a friend. I don't know why they force you to use 25 words when I already said what I had to say!!!! Excellent I would recommend to a friend. I don't know why they force you to use 25 words when I already said what I had to say!!!! More

Great service Eric is great-honest, friendly, kept in contact throughtou the day with my service progress. Definitely recommend him as a service rep to other BMW ow Eric is great-honest, friendly, kept in contact throughtou the day with my service progress. Definitely recommend him as a service rep to other BMW owners I know, and I know quite a fee More

Excellent customer service Best BMW service center around. Rick was very helpful! Wouldn't trust anyone else with my BMW. Service is always great never disappointed. Thank you ! Best BMW service center around. Rick was very helpful! Wouldn't trust anyone else with my BMW. Service is always great never disappointed. Thank you ! More

Service The service did eventually repair all issues with my car as they were identified.I assume i am ok for awqhile now but i will go back for service. The service did eventually repair all issues with my car as they were identified.I assume i am ok for awqhile now but i will go back for service. More

Excellent purchasing experience Can't say enough good thinks about my experience purchasing my first BMW at BMW of Watertown. Geoff was outstanding answering all my questions during Can't say enough good thinks about my experience purchasing my first BMW at BMW of Watertown. Geoff was outstanding answering all my questions during the purchasing process. Charlie and Joe made sure I knew everything about the car and all options before I drove off at delivery. Also they assured me if I have any questions about anything with the vehicle to call or come in and they will answer them. They do a outstanding job great purchasing experience. More

Excellent customer service by Charlie and Jeoff This dealership provides high quality customer service and very professional during the course of car buying experience. Charlie and Jeff were great a This dealership provides high quality customer service and very professional during the course of car buying experience. Charlie and Jeff were great and made our first BMW ownership memorable. Joe provided the details on the mechanics of the car and helped me to get settled with gadgets and other technology. Well done!! More

Very detail oriented Best BMW service center around. Walter Rick Elisabeth and eric are very helpful! Wouldn't trust anyone else with my m3.. Thank you ! Nobody else coul Best BMW service center around. Walter Rick Elisabeth and eric are very helpful! Wouldn't trust anyone else with my m3.. Thank you ! Nobody else could fix the problem but they went above and beyond More

Service engine soon light was lit, sun roof was not closing Called about the engine light. told not to worry unless it starts flashing. Liz LaFond was terrific. She got me in for an early appoint at 7:30. and a Called about the engine light. told not to worry unless it starts flashing. Liz LaFond was terrific. She got me in for an early appoint at 7:30. and a shuttle. In work earlier than usual. Driver was profesional and courteous. Forgot his name but he was new to the area, came from BMW Bridgeport. Car was ready and washed by end of day. Both items fixed to satisfaction and both we covered under warranty. Liz followed up the next day or so. Great experience. More

Drive train repair/general service Great experience with the entire team from greeting thru service. Excellent communication throughout the entire process. Liz Lafond was extremely help Great experience with the entire team from greeting thru service. Excellent communication throughout the entire process. Liz Lafond was extremely helpful and made sure everything was handled to my satisfaction. I would recommend this team to anyone in the area More

Always a pleasure! Probably the only service center I do not dread going to. Always friendly and very helpful. Elizabeth is a real pleasure to deal with, goes out of her Probably the only service center I do not dread going to. Always friendly and very helpful. Elizabeth is a real pleasure to deal with, goes out of her way! More