BMW of Waterbury

World class customer service with world class product! Brad was outstanding and a world class salesman...we love the X5, it is perfect! Thank you for the outstanding customer service...it was a world class Brad was outstanding and a world class salesman...we love the X5, it is perfect! Thank you for the outstanding customer service...it was a world class experience. It is greatly appreciated by us and I think all of you have clearly differentiated BMW Watertown. More

easy to deal with Dennis dennis was very honest from the getgo with no pressure and a desire to make sure I was going to be very happy with the selection I made at a good pric dennis was very honest from the getgo with no pressure and a desire to make sure I was going to be very happy with the selection I made at a good price More

Timely service, informed each step of the way Had a super service experience. Eric not only fit me in during Xmas week, he kept me abreast of developments, had car ready in timely manner, and took Had a super service experience. Eric not only fit me in during Xmas week, he kept me abreast of developments, had car ready in timely manner, and took care to ensure drop off at my home though I was out of town. More

Engine light on and BMW of Watertown accommodating We recently moved to Oxford from Danbury. I bought my car from Ridgefield BMW and have had it serviced there. I'm past the point of having a free tow We recently moved to Oxford from Danbury. I bought my car from Ridgefield BMW and have had it serviced there. I'm past the point of having a free tow so I had to drive the car to the nearest dealership which is Watertown. Although they didn't have a BMW loaner for me to use while mine was being diagnosed, Eric called Enterprise and got me in a comparable SUV to my X3. They had my car for a few days and fixed it. Eric was accommodating and courteous. I will now begin using Watertown to service my car. Thank you. More

AWESOME!!!! PHabulous!! Yes w/A PH!!! Awesome PHabulous, yes w/a PH TEAM @ Watertown BMW!!! Way 2 GO!!! Walter Modeen, Donny Frost, Eric DuVerger, Khaled, Mike who Did an AWESOME Job on my Awesome PHabulous, yes w/a PH TEAM @ Watertown BMW!!! Way 2 GO!!! Walter Modeen, Donny Frost, Eric DuVerger, Khaled, Mike who Did an AWESOME Job on my Car!!! Absolutely THE BEST!!!! Thank YOU!!!!! More

Excellent Customer Service I went to the BMW dealer for a brake warning light malfunction. I was also offered the option of having other services performed that were soon to be I went to the BMW dealer for a brake warning light malfunction. I was also offered the option of having other services performed that were soon to be due on my BMW X3. All services were completed in a short time that day. I was very pleased with my experience at Hoffman BMW. Staff are always top notch, and are always keeping me informed. Excellent! More

Great care and attention Very helpful and attentive to our needs and concerns. Good experience Helped with on board computer and installed the garage door openor. Very help Very helpful and attentive to our needs and concerns. Good experience Helped with on board computer and installed the garage door openor. Very helpful in adjusting to the new vehicle More

Great Experience Overall a great experience! Working with Karl, I was treated to excellent service and I found the car of my dreams. Very kind and staff who made me fe Overall a great experience! Working with Karl, I was treated to excellent service and I found the car of my dreams. Very kind and staff who made me feel welcome and Karl went above and beyond getting me my dream car. More

Fabulous experience I found the previously owned 2012 Honda Pilot Touring. Karl Turshani welcomed me and went above and beyond to ensure an exceptional customer experienc I found the previously owned 2012 Honda Pilot Touring. Karl Turshani welcomed me and went above and beyond to ensure an exceptional customer experience. When the time came to do the business of buying the car, I met Charlie Tuscano. We immediately hit it off with common life experiences, a shared love of numbers, and doing business on a personal level. Karl also did more than asked by following me for 45 minutes to my wife's place of business to complete the paperwork and finalize the deal so I could take possession of the car before the Christmas holiday. Now that's service! Thanks again Karl. This was truly a pleasant experience and I highly recommend this dealership. More

Very professional and knowledgeable of the products. Although parking is very tight at the dealership the sales staff was courteous and friendly. My sales person was Dennis Smith who explain every detail Although parking is very tight at the dealership the sales staff was courteous and friendly. My sales person was Dennis Smith who explain every detail of the vehicle I was interested in. More