BMW of Waterbury

Prompt, Precise, Accurate & Timely Ease of appointment, clear explanation of service needed, promised and delivered with aplomb and dispatch, candid advice, comfortable waiting area and Ease of appointment, clear explanation of service needed, promised and delivered with aplomb and dispatch, candid advice, comfortable waiting area and friendly folks. Shout Out! More

service and a new lease I leased a car with bmw and i loved the people and service so much. I leased another car. Dennis Smith made it so easy and stress free. He is a great I leased a car with bmw and i loved the people and service so much. I leased another car. Dennis Smith made it so easy and stress free. He is a great asset to Hoffman BMW in watertown. I will always come back to deal with him. Charles Tuscano was great and really made me feel welcome and satisfied with my purchase. Joe Durante was great in showing me all the workings of the car. Hoffman BMW in Watertown is the best. More

Fantastic Aside from a few bumps in the process everything went smoothly. Charles is clearly passionate about his job. He was a pleasure to deal with. Overall I Aside from a few bumps in the process everything went smoothly. Charles is clearly passionate about his job. He was a pleasure to deal with. Overall I'm very happy with my purchase More

"The Best BMW Service Department" I brought my 435 XI for regular servicing and was blown away with the terrific job that Walt Modeen and his team did on my car. In addition to the r I brought my 435 XI for regular servicing and was blown away with the terrific job that Walt Modeen and his team did on my car. In addition to the routine maintenance accomplished, it was shown to me that mice had gotten into the engine compartment and made a mess;not only was the engine cleaned to look like new, the entire car was turned back to me in showroom condition. I have two (2) BMW's and will always bring them here for the best service ! More

first annual service greeted as soon as i entered, service was completed in the estimated time frame, rec'd a brand new loaner and i loved the e-mailed completion report. greeted as soon as i entered, service was completed in the estimated time frame, rec'd a brand new loaner and i loved the e-mailed completion report. More

Navigation map upgrade Very thorough very helpful. I am changing my service from Ridgefield BMW to you . You are much better and honest. I request this service from BMW Rid Very thorough very helpful. I am changing my service from Ridgefield BMW to you . You are much better and honest. I request this service from BMW Ridgefield and they quoted a higher price and tried to add on service I did not request. Your dealership is also much more convenient. More

This dealership is fantastic I went in for regular maintenance, was completed very quick and efficient. You will not be disappointed in the dealership. I really can't say even goo I went in for regular maintenance, was completed very quick and efficient. You will not be disappointed in the dealership. I really can't say even good about my experiences here. More

Key programming From my initial phone call to the completion of service, I experienced over and beyond my expectations.....after having been apologetic to Howie ,in From my initial phone call to the completion of service, I experienced over and beyond my expectations.....after having been apologetic to Howie ,in passing,about the condition of my post holiday need for cleanliness ......I retrieved my car spotless....almost didn't recognize it. That's service personified.....it was obvious he was pleased to please me......he seems like "a gem that doesn't need any polishing. I immediately went home and told my BMW family member about my happy experience. More

New BMW purchase Bought a new BMW 235 convertible and traded in an older model. The sales process was easy and low pressure. The salesman, Karl was pleasure to work Bought a new BMW 235 convertible and traded in an older model. The sales process was easy and low pressure. The salesman, Karl was pleasure to work with. More

Great experience! Great car! Saw it, loved it, bought it! Positive experience overall! Thanks to Brad Epstine, Charlie Tuscano, and the entire Hoffman BMW (of Waterto Great car! Saw it, loved it, bought it! Positive experience overall! Thanks to Brad Epstine, Charlie Tuscano, and the entire Hoffman BMW (of Watertown) team for taking the time to work with me! More