BMW of Waterbury

"The Best BMW Service Department" I brought my 435 XI for regular servicing and was blown away with the terrific job that Walt Modeen and his team did on my car. In addition to the r I brought my 435 XI for regular servicing and was blown away with the terrific job that Walt Modeen and his team did on my car. In addition to the routine maintenance accomplished, it was shown to me that mice had gotten into the engine compartment and made a mess;not only was the engine cleaned to look like new, the entire car was turned back to me in showroom condition. I have two (2) BMW's and will always bring them here for the best service ! More

first annual service greeted as soon as i entered, service was completed in the estimated time frame, rec'd a brand new loaner and i loved the e-mailed completion report. greeted as soon as i entered, service was completed in the estimated time frame, rec'd a brand new loaner and i loved the e-mailed completion report. More

Navigation map upgrade Very thorough very helpful. I am changing my service from Ridgefield BMW to you . You are much better and honest. I request this service from BMW Rid Very thorough very helpful. I am changing my service from Ridgefield BMW to you . You are much better and honest. I request this service from BMW Ridgefield and they quoted a higher price and tried to add on service I did not request. Your dealership is also much more convenient. More

This dealership is fantastic I went in for regular maintenance, was completed very quick and efficient. You will not be disappointed in the dealership. I really can't say even goo I went in for regular maintenance, was completed very quick and efficient. You will not be disappointed in the dealership. I really can't say even good about my experiences here. More

Key programming From my initial phone call to the completion of service, I experienced over and beyond my expectations.....after having been apologetic to Howie ,in From my initial phone call to the completion of service, I experienced over and beyond my expectations.....after having been apologetic to Howie ,in passing,about the condition of my post holiday need for cleanliness ......I retrieved my car spotless....almost didn't recognize it. That's service personified.....it was obvious he was pleased to please me......he seems like "a gem that doesn't need any polishing. I immediately went home and told my BMW family member about my happy experience. More

New BMW purchase Bought a new BMW 235 convertible and traded in an older model. The sales process was easy and low pressure. The salesman, Karl was pleasure to work Bought a new BMW 235 convertible and traded in an older model. The sales process was easy and low pressure. The salesman, Karl was pleasure to work with. More

Great experience! Great car! Saw it, loved it, bought it! Positive experience overall! Thanks to Brad Epstine, Charlie Tuscano, and the entire Hoffman BMW (of Waterto Great car! Saw it, loved it, bought it! Positive experience overall! Thanks to Brad Epstine, Charlie Tuscano, and the entire Hoffman BMW (of Watertown) team for taking the time to work with me! More

First Class Service BMW of Watertown is exceptional! I would like to give a great big thank you to Elizabeth Lafond. She made my service appointment a very nice experienc BMW of Watertown is exceptional! I would like to give a great big thank you to Elizabeth Lafond. She made my service appointment a very nice experience. I would also like to thank my tech Ryan Grendzisiewski, he is without a doubt extremely knowledgeable of all things BMW. If I can request a tech it would be him always!! More

Service I brought my BMW in for the first 7,500 mile maintenance. Liz went over all the points that would be completed with the service. Everything was comple I brought my BMW in for the first 7,500 mile maintenance. Liz went over all the points that would be completed with the service. Everything was completed in a prompt and efficient manner. More

Part replaced Great service. Great loaner car. It was clean and fun to drive. X3. Eric kept me updated along the way. Took longer for the part to come in than to do Great service. Great loaner car. It was clean and fun to drive. X3. Eric kept me updated along the way. Took longer for the part to come in than to do the fix. Thank you. More