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BMW of Waterbury
Waterbury, CT
656 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 656 reviews
December 16, 2022
Always great service and great people. Work done right and on time. Even with their busy schedule they found a way to help me out. Work done right and on time. Even with their busy schedule they found a way to help me out. More
by Cartech101
Employees Worked With
Michael Wielk, Junior Segui
December 05, 2022
Love this dealership! Truly grateful for the team’s hard work and dedication to excellence! Haley and Antonio were especially helpful with scheduling, and I appreciate the Truly grateful for the team’s hard work and dedication to excellence! Haley and Antonio were especially helpful with scheduling, and I appreciate the technician’s thorough and informative five-star videos! Highly Recommend!!! More
by LS
Employees Worked With
Antonio, Vincent Robustello, Michael Wielk, Junior Segui, Haley Persichilli
December 01, 2022
Junior in the service department went above and beyond the call of duty getting for new tires on X3 lease just before Thanksgiving. As always, the customer feels like they come first in your service depar the call of duty getting for new tires on X3 lease just before Thanksgiving. As always, the customer feels like they come first in your service department. Loyal customer for more than 30 years. Can’t say enough about the courteous and professional service at BMW of Waterbury. More
by Mary Chiappalone
Employees Worked With
Kacey Mastropietro, Junior Segui, Haley Persichilli
November 18, 2022
Outstanding service experiences. Vincent has assembled a terrific service team. Haley is a gem. All are courteous, anxious to satisfy and answer any questions. Workmanship has been Vincent has assembled a terrific service team. Haley is a gem. All are courteous, anxious to satisfy and answer any questions. Workmanship has been flawless, including a major engine repair. I highly recommend BMW of Waterbury for service needs. More
by kbaldwin
Employees Worked With
Vincent Robustello, Haley Persichilli
October 20, 2022
Best car buying experience ever! Dennis Smith was patient, knowledgeable and supportive in helping me to make the best buying decision. I will not hesitate to recommend him and Hoffm Dennis Smith was patient, knowledgeable and supportive in helping me to make the best buying decision. I will not hesitate to recommend him and Hoffman! More
by Nancy
Employees Worked With
Dennis Smith
October 19, 2022
I had a wonderful purchasing experience with Dennis of BMW Waterbury. Dennis was amazing to work with. He addressed all of my questions and concerns quickly and transparently. I want to highlight tha BMW Waterbury. Dennis was amazing to work with. He addressed all of my questions and concerns quickly and transparently. I want to highlight that there was a delivery issue. The BMW Waterbury team worked with me to resolve AND they did not let me down. Jason, Brandon and Dennis were very solutions oriented. I would definitely work with Dennis and BMW Waterbury again. For context, I live in NJ and am willing to travel 100+ miles again for future purchases. Eric More
by eting131
Employees Worked With
Dennis Smith, Jason Herndon, Brandon Brown
September 25, 2022
Great team, great experience. Karl helped me through the purchase a new X3 explained all the features that was looking for. I highly recommend. Karl helped me through the purchase a new X3 explained all the features that was looking for. I highly recommend. More
by Mbuazza
Employees Worked With
Karl Turshani
August 30, 2022
I recommend BMW of Waterbury. Professional, and helpful team. Karl takes the time to explain BMW products and good listener, showed me the right BMW that meets my requirmwnts. Professional, and helpful team. Karl takes the time to explain BMW products and good listener, showed me the right BMW that meets my requirmwnts. More
by wahib7979
Employees Worked With
Karl, Brandon, Karl Turshani, Brandon Brown
August 03, 2022
Have been working with Dennis Smith for almost 10 years now. He goes above and beyond - professional, courteous - a pleasure to deal with. Have purchased both new and used vehicles from him. I've returned now. He goes above and beyond - professional, courteous - a pleasure to deal with. Have purchased both new and used vehicles from him. I've returned to this dealership because of Dennis. More
by anonymous
Employees Worked With
Dennis Smith
