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BMW of Waterbury
Waterbury, CT
656 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 656 reviews
February 25, 2017
Service with a smile Outstanding dealership appointment was right on. Saturday was great and the tech was efficient. Will continue to do business here. Eventually buy from Outstanding dealership appointment was right on. Saturday was great and the tech was efficient. Will continue to do business here. Eventually buy from them also. Keep up the great work More
by richkreuzer
Verified CustomerEmployees Worked With
Eric DuVerger
February 23, 2017
Fantastic Service Department I was referred to this dealership from a friend and received amazing outstanding customer service from Liz. She exceeded my expectation and made sure I was referred to this dealership from a friend and received amazing outstanding customer service from Liz. She exceeded my expectation and made sure I was well taking care of! She but me in a loner right away and called me daily to give me updates on my car. A true worker that really cares for her clients......Thank you Liz!! More
by Debbie
Employees Worked With
Elizabeth LaFond
February 22, 2017
A great purchasing experience! Every one is pleasant and professional; very easy to work with this dealership. No silly sales gimmicks. My vehicle was weeks earlier than expected. Every one is pleasant and professional; very easy to work with this dealership. No silly sales gimmicks. My vehicle was weeks earlier than expected. That is first class performance. More
by donwmac26
Employees Worked With
Charles Tuscano, Brad Epstine, Joe Durante
February 21, 2017
Great experience!! Would do it again Great experience at Hoffman BMW. My salesman Charles Park was phenomenal! Well versed & educated on the vehicle. Extremely personable & kind. He made Great experience at Hoffman BMW. My salesman Charles Park was phenomenal! Well versed & educated on the vehicle. Extremely personable & kind. He made would could be a laborious experience very streamlined and enjoyable. Would definitely do business with him again 😉 More
by malikgrav1
Employees Worked With
Charles Tuscano, Charles Park
February 21, 2017
Oil change Great customer service! Liz was so friendly and professional. The text to inform me my car was ready to be picked up was so convenient! Great customer service! Liz was so friendly and professional. The text to inform me my car was ready to be picked up was so convenient! More
by Tap
Employees Worked With
Elizabeth LaFond
February 21, 2017
Excellent first time service I did my initial service with Hoffman BMW. I own another Hoffman vehicle and really like their service policy. They pick up my car from my work or hom I did my initial service with Hoffman BMW. I own another Hoffman vehicle and really like their service policy. They pick up my car from my work or home, leave me a loaner, and then return my car serviced and cleaned. An excellent hassle free experience. More
by SAMIRJAIN
Employees Worked With
Elizabeth LaFond
February 20, 2017
Excellent service, punctual, thorough, and optimal results Because I was very pleased with the service from punctuality, reliability and quality. The car picked up on time and returned in optimal condition. Th Because I was very pleased with the service from punctuality, reliability and quality. The car picked up on time and returned in optimal condition. The replacement vehicle was excellent and the exchange of the vehicles was easy and quick More
by ALUCIANO645
Employees Worked With
Elizabeth LaFond
February 20, 2017
Sales and service Erica and Brad are great terrific service would highly recommend for sales and service ,It was a great buying experience and first service experienc Erica and Brad are great terrific service would highly recommend for sales and service ,It was a great buying experience and first service experience . I would definitely do business here again More
by PETHICK2
Employees Worked With
Donny Frost, Brad Epstine, Eric DuVerger
February 20, 2017
Annual Service Great service experience. Brought in both cars for oil changes, cabin filters, wipers, etc. on scheduled maintenance and had the added convenience of Great service experience. Brought in both cars for oil changes, cabin filters, wipers, etc. on scheduled maintenance and had the added convenience of fine 330 loaner. Thank you Liz Lafond for making this an easy day. More
by djarenz
Employees Worked With
Elizabeth LaFond
February 20, 2017
Good Job Everything went well - the appt. making, the loaner car, the politeness of everyone involved. Our vehicle was ready when it was supposed to be and it Everything went well - the appt. making, the loaner car, the politeness of everyone involved. Our vehicle was ready when it was supposed to be and it was washed, as well. More
by BLINMAN55
Employees Worked With
Howard Hafford
