BMW of Waterbury

Service My service advisor Eric was great kept me informed through the whole process. It was overall a smooth transaction. And I would definitely recommend in My service advisor Eric was great kept me informed through the whole process. It was overall a smooth transaction. And I would definitely recommend in the future! More

Very good experience! The dealer was great, the staff was incredibly nice. Howard was great in assisting me with everything I needed. I was very satisfied and will be comin The dealer was great, the staff was incredibly nice. Howard was great in assisting me with everything I needed. I was very satisfied and will be coming back for service maintenance in the future. More

Great Experience from Start to Finish This was my first time at BMW of Watertown, I was apprehensive at first because of the distance. I'm glad I choose to bring my car in, My service advi This was my first time at BMW of Watertown, I was apprehensive at first because of the distance. I'm glad I choose to bring my car in, My service advisor ( Elizabeth ) was a pleasure to work with and answered all my questions. The car drives great after the Dinan software installation, Mike worked on my car and was also very helpful answering questions and concerns. More

First experience with BMW, as well as BMW of Watertown. My first experience having a car serviced by BMW, as well as BMW of Watertown ( this is the 1st BMW that I have owned ). I was extremely pleased with My first experience having a car serviced by BMW, as well as BMW of Watertown ( this is the 1st BMW that I have owned ). I was extremely pleased with the service, friendliness, & efficiency of the staff at BMW of Watertown. My car was ready when promised, washed to my surprise, and the service was free of charge as stated during my purchase experience. Much better experience & treatment than by the other high end automobile dealership that I have been doing business with for 20 years or so. My compliments. More

Quick and easy I brought my 5series in for a steering and sensor and reprogramming. I was taken care of by Langford, who had already arranged for transportation back I brought my 5series in for a steering and sensor and reprogramming. I was taken care of by Langford, who had already arranged for transportation back to my house. She was very pleasant and explained exactly what would be done on my car. I received a message later that day and when I arrived my vehicle was waiting for me cleaned and ready to go. Thanks Liz! Great service. Thanks to tech Joe Coates for taking good care of my car. Quick and accurate diagnosis and great work. More

X5 Check Up No problems or surprises, I had a few technical questions and Eric answered them superbly. Purchased my X5 @ this location and plan on servicing it th No problems or surprises, I had a few technical questions and Eric answered them superbly. Purchased my X5 @ this location and plan on servicing it there too. More

Very Knowledgeable salesperson, helpful and thorough I appreciated how much dedication and attention paid to us by Brad showing us multiple cars, spending a lot of time going over the car's features and I appreciated how much dedication and attention paid to us by Brad showing us multiple cars, spending a lot of time going over the car's features and letting us test drive as many vehicles as we needed to make a decision. It was a great experience for us. More

Fantastic job I blow a tire on the highway on my way to work and needed a new 1 with a quick turn around and that's what Eric did for me he got me in and out as fas I blow a tire on the highway on my way to work and needed a new 1 with a quick turn around and that's what Eric did for me he got me in and out as fast as humanly possible new tire and balanced More

Brad was who I worked with and he was great . I have only good things to say . Brad was extremely helpful and worked hard to find me the right car. I will pass his name along to friends. The other I have only good things to say . Brad was extremely helpful and worked hard to find me the right car. I will pass his name along to friends. The others I met ( like the business manager) were great too. Glad I came to Watertown BMW. More

Car purchase experience Brad Epstine made a a great buying experience. Showed genuine concern that I understood a dead satisfied with all aspects of the sale. Other staff a Brad Epstine made a a great buying experience. Showed genuine concern that I understood a dead satisfied with all aspects of the sale. Other staff at the dealership very friendly. More