BMW of Waterbury

super Very organized and stream-lined operation. Quality service...Courteous service techs and staff, especially Ms. LaFond. I have been dealing with Hoffma Very organized and stream-lined operation. Quality service...Courteous service techs and staff, especially Ms. LaFond. I have been dealing with Hoffman BMW (Watertown) for over 20 years and will continue....Highly recommend them when ever the opportunity presents itself. More

Elizabeth LaFond is a great asset to BMW of Watertown! I have had my BMW serviced multiple times at BMW of Watertown. Elizabeth LaFond was consistently very friendly, personal, thorough, organized, profess I have had my BMW serviced multiple times at BMW of Watertown. Elizabeth LaFond was consistently very friendly, personal, thorough, organized, professional, and made sure everything went smoothly and all information was accurate. She is an extremely great asset to BMW of Watertown! More

Great experience with service appointment Liz LaFond was wonderful and took care of all the service work that needed to be done on our X3. Highly recommend their service here. Liz LaFond was wonderful and took care of all the service work that needed to be done on our X3. Highly recommend their service here. More

Service My service advisor Eric was great kept me informed through the whole process. It was overall a smooth transaction. And I would definitely recommend in My service advisor Eric was great kept me informed through the whole process. It was overall a smooth transaction. And I would definitely recommend in the future! More

Very good experience! The dealer was great, the staff was incredibly nice. Howard was great in assisting me with everything I needed. I was very satisfied and will be comin The dealer was great, the staff was incredibly nice. Howard was great in assisting me with everything I needed. I was very satisfied and will be coming back for service maintenance in the future. More

Great Experience from Start to Finish This was my first time at BMW of Watertown, I was apprehensive at first because of the distance. I'm glad I choose to bring my car in, My service advi This was my first time at BMW of Watertown, I was apprehensive at first because of the distance. I'm glad I choose to bring my car in, My service advisor ( Elizabeth ) was a pleasure to work with and answered all my questions. The car drives great after the Dinan software installation, Mike worked on my car and was also very helpful answering questions and concerns. More

First experience with BMW, as well as BMW of Watertown. My first experience having a car serviced by BMW, as well as BMW of Watertown ( this is the 1st BMW that I have owned ). I was extremely pleased with My first experience having a car serviced by BMW, as well as BMW of Watertown ( this is the 1st BMW that I have owned ). I was extremely pleased with the service, friendliness, & efficiency of the staff at BMW of Watertown. My car was ready when promised, washed to my surprise, and the service was free of charge as stated during my purchase experience. Much better experience & treatment than by the other high end automobile dealership that I have been doing business with for 20 years or so. My compliments. More

X5 Check Up No problems or surprises, I had a few technical questions and Eric answered them superbly. Purchased my X5 @ this location and plan on servicing it th No problems or surprises, I had a few technical questions and Eric answered them superbly. Purchased my X5 @ this location and plan on servicing it there too. More

Quick and easy I brought my 5series in for a steering and sensor and reprogramming. I was taken care of by Langford, who had already arranged for transportation back I brought my 5series in for a steering and sensor and reprogramming. I was taken care of by Langford, who had already arranged for transportation back to my house. She was very pleasant and explained exactly what would be done on my car. I received a message later that day and when I arrived my vehicle was waiting for me cleaned and ready to go. Thanks Liz! Great service. Thanks to tech Joe Coates for taking good care of my car. Quick and accurate diagnosis and great work. More

Very Knowledgeable salesperson, helpful and thorough I appreciated how much dedication and attention paid to us by Brad showing us multiple cars, spending a lot of time going over the car's features and I appreciated how much dedication and attention paid to us by Brad showing us multiple cars, spending a lot of time going over the car's features and letting us test drive as many vehicles as we needed to make a decision. It was a great experience for us. More