BMW of Waterbury
Waterbury, CT
Filter Reviews by Keyword
By Type
Showing 656 reviews
Spectacular Experience The entire process of purchasing our latest vehicle was very efficient and stress-free. Our salesman, Dennis Smith, was very knowledgeable and patient The entire process of purchasing our latest vehicle was very efficient and stress-free. Our salesman, Dennis Smith, was very knowledgeable and patient. He answered all of our questions, followed up in a timely manner and was very thorough each time we met. I highly recommend Dennis if you want to work with a true professional in the field. When it came time to sign all of the paperwork, Charles was right there to be of assistance. Charles went through each stage of the process and the paperwork was a breeze! If you are looking for someone as equally professional in service, go see Elizabeth La Fond. She was delightful to work with when our other vehicle needed services! More
Excellent! I would highly recommend BMW of Watertown, my salesman Charles Park was very professional and knowledgeable about the cars I test drove and untimely I would highly recommend BMW of Watertown, my salesman Charles Park was very professional and knowledgeable about the cars I test drove and untimely purchased. The finance manager, Charles Tuscano explained all the finance details and service plans available that would best suit my needs. More
Smooth and easy The whole process of getting my car picked up at my office(leaving me with a loaner),having it serviced and dropped off before the end of the day was The whole process of getting my car picked up at my office(leaving me with a loaner),having it serviced and dropped off before the end of the day was all handled in a very smooth and timely manner just as promised More
Service Center I came in with a flat and the service team was able to fix the flat and did maintenance work on my car as well, which was greatly appreciated. The onl I came in with a flat and the service team was able to fix the flat and did maintenance work on my car as well, which was greatly appreciated. The only thing I would recommend is to have loaner cars readily available for emergent situations. As a customer it was difficult to coordinate who was going to pick me up and bring me back to the service center to pick up my car. Overall, great service provided by Howard and the service team. More
Purchase Both Karl and Charles were kind, friendly, attentive, and personable. They exuded kindness and showed a high level of professionalism and knowledge of Both Karl and Charles were kind, friendly, attentive, and personable. They exuded kindness and showed a high level of professionalism and knowledge of their work; sales and finance. It was my pleasure to have dealt with these individuals during the car buying process, which made it seamless. More
Delivery and purchase My salesman was very helpful and conscientious. He bent over backwards to make the process of purchase and delivery very easy. The price seemed very f My salesman was very helpful and conscientious. He bent over backwards to make the process of purchase and delivery very easy. The price seemed very fair as compared with others dealerships More
Purchase Dennis Smith was knowledgeable,professional and personable. He made the purchasing process easy and smooth. Great car, great dealership!😎 Ver Dennis Smith was knowledgeable,professional and personable. He made the purchasing process easy and smooth. Great car, great dealership!😎 Very happy with my BMW purchase. More
Service Work Everyone was very pleasant and helpful. My time there waiting was very nice and relaxing. The experience was excellent. Elizabeth was so nice and and Everyone was very pleasant and helpful. My time there waiting was very nice and relaxing. The experience was excellent. Elizabeth was so nice and and wonderful. More
Personal & Professional A professional and friendly experience. I could not be happier! Eric, Dennis and the rest of the team make you feel welcome and informed. I highly rec A professional and friendly experience. I could not be happier! Eric, Dennis and the rest of the team make you feel welcome and informed. I highly recommend this team. More
vehicle service Friendly and accommodating team.From scheduling a same day appointment, obtaining a loaner vehicle and service performed was an amazing experience! I Friendly and accommodating team.From scheduling a same day appointment, obtaining a loaner vehicle and service performed was an amazing experience! I would highly recommend BMW of Watertown service center. More