BMW of Waterbury

Fantastic service! Great experience! Fast, to the point, efficient. Eric DuVerger helped me each step of the way and I appreciate the ride to and from work. I always Great experience! Fast, to the point, efficient. Eric DuVerger helped me each step of the way and I appreciate the ride to and from work. I always get the best service here! Thank you! More

Smooth process No significant problems. A lot of paperwork/computer entry to be done by the associate- maybe because it was my first service visit - took a little lo No significant problems. A lot of paperwork/computer entry to be done by the associate- maybe because it was my first service visit - took a little longer than I anticipated More

Excellent way to purchase a car I purchased a new 2017 X5 from Dennis Smith of BMW Watertown. From the very beginning Dennis was low pressure knowledgeable and very patient. Denni I purchased a new 2017 X5 from Dennis Smith of BMW Watertown. From the very beginning Dennis was low pressure knowledgeable and very patient. Dennis answered all of my questions had great follow up, and made sure I got a fair price. I would highly recommend BMW of Watertown/Hoffman. I would also recommend that you use for Dennis Smith as your client advisor. More

Efficient and thorough I haven't had an easier experience in the last 20 years of driving than I have had here. I have been here three times now and will definitely be back. I haven't had an easier experience in the last 20 years of driving than I have had here. I have been here three times now and will definitely be back. More

Best buying experience Dennis was so incredibly patient. I was torn between two vehicles....he never rushed me or tried to push me into a car. It took me a couple of days Dennis was so incredibly patient. I was torn between two vehicles....he never rushed me or tried to push me into a car. It took me a couple of days to decide....once I made up my mind on the car I loved he made sure everything went smoothly. I love my car and will definitely be back with Dennis when it's time for another! Charlie was great handling all the necessary paperwork. It was a nice easy signing! No surprises and everything was explained clearly. More

2017 x3 28i Just leased another vehicle, 2017 x3, from BMW of Watertown and Dennis Smith. These folks are fantastic, no pressure, accurate and of course friendly Just leased another vehicle, 2017 x3, from BMW of Watertown and Dennis Smith. These folks are fantastic, no pressure, accurate and of course friendly and easy to do business with. I would highly recommend this dealership. I would also highly recommend Dennis Smith as your sales person. More

2004 BMW X3 2.5i Had the pleasure of dealing with Howie. From start to finish he made my diagnostics, oil change and repairs extremely convenient. I was also pleasantl Had the pleasure of dealing with Howie. From start to finish he made my diagnostics, oil change and repairs extremely convenient. I was also pleasantly surprised by the cost of the work done. Good atmosphere and very accommodating. Thank you Hoffman BMW and see you soon! More

Positive experience. Would buy here again. Positive experience. Sales person was very helpful and eager to make things work out. I am very happy with my new car. And really like that when my Positive experience. Sales person was very helpful and eager to make things work out. I am very happy with my new car. And really like that when my car needs servicing, they will come to my home and pick up my car and drop off a loaner. More

Fantastic! Vendover backwards to service. same as above. Elizabeth made herself available from day one, keep me inform of the progress, accommodated for my tight schedule, and always had a p same as above. Elizabeth made herself available from day one, keep me inform of the progress, accommodated for my tight schedule, and always had a perfect smile. Thanks More

Excellent service!! The 3 awesome people to go to for help if you ever want to purchase a BMW is Brad, Charlie from the finance dept, and Karl!! The 3 awesome people to go to for help if you ever want to purchase a BMW is Brad, Charlie from the finance dept, and Karl!! More