BMW of Waterbury

Jacob was absolutely fantastic. He was very patient, kind, and knowledgeable. I would recommend everyone see him He was very patient, kind, and knowledgeable. I would recommend everyone see him More

Great team for sure! Karl and Everyone was extremely friendly and helpful. I will buy all my cars from this dealership in the future. Karl and Everyone was extremely friendly and helpful. I will buy all my cars from this dealership in the future. More

Absolutely a pleasant experience. The valet service was especially appreciated. Everyone was also a pleasure to deal with. The valet service was especially appreciated. Everyone was also a pleasure to deal with. More

Good experience. Car price and condition as listed. Financing and purchase went smoothly. Would recommend this dealership. Car price and condition as listed. Financing and purchase went smoothly. Would recommend this dealership. More

Junior and his team are always very professional and helpful with all my questions and concerns helpful with all my questions and concerns More

Junior Segui is an excellent customer service representative. He is knowledgeable, courteous and professional. I would give him 5 stars. representative. He is knowledgeable, courteous and professional. I would give him 5 stars. More

This is my third BMW I have purchased from Dennis Smith. As always, he delivered a great vehicle and exceptional service. He is always available on his cell phone, he is great with texts, and he is great As always, he delivered a great vehicle and exceptional service. He is always available on his cell phone, he is great with texts, and he is great with email. I highly recommend Dennis and I'll see him shortly for my next car. More

I rarely write reviews but had to share. We were a faithful Lexus family for 20+ years and bought over 15 cars from the same dealer. Despite this, they didn't even know who we were. We decid We were a faithful Lexus family for 20+ years and bought over 15 cars from the same dealer. Despite this, they didn't even know who we were. We decided to look at a BMW. We had an amazing experience @BMWofWaterbury. Let me tell you, Karl, Brandon and Miguel were a class act. No high pressure tactics or games. Brandon is the Sales Manager and sat down with us for a long time. They didn't try to sell us. Instead, they listened...really listened. Never once have we spoken to the manager at the other said dealer. Beginning to end, they made us feel comfortable and that is no easy feat and we don't like change. So...I did a thing! 😁 And I deserve it! #MeMyandI2023 More

Great experience working with BMW of Waterbury! My salesperson Dennis and sales manager Ashely went above and beyond to find me the exact car I wanted and deliver it New Years Eve. Thanks a milli My salesperson Dennis and sales manager Ashely went above and beyond to find me the exact car I wanted and deliver it New Years Eve. Thanks a million for the pleasant haggle free car buying experieince! More

The service I received at this Waterbury dealership was very efficient, professional and 'world class' in every way. Junior Segui was my contact and he always made sure that any concerns or needs that I h very efficient, professional and 'world class' in every way. Junior Segui was my contact and he always made sure that any concerns or needs that I had about my X5, or scheduling, were met. I look forward to continuing my relationship with this specific dealership. More