BMW of Waterbury

Great Experience Dennis and Charles were amazing. I went to dealerships all over Connecticut and nothing came close to the service and price provided at BMW of Watert Dennis and Charles were amazing. I went to dealerships all over Connecticut and nothing came close to the service and price provided at BMW of Watertown. More

Professional, stress free Great experience here. Never felt like I was being pressured and everyone was very informative and willing to answer (truthfully) any question I had. Great experience here. Never felt like I was being pressured and everyone was very informative and willing to answer (truthfully) any question I had. You don't always find that at most dealerships. Dennis smith was as nice of a gentleman as he is a knowledgeable salesman. 5stars More

Professional, courteous Pleasure to deal with. Loaner car was made available. Car was washed upon return. Elizabeth was friendly, courteous and professional. Service was comp Pleasure to deal with. Loaner car was made available. Car was washed upon return. Elizabeth was friendly, courteous and professional. Service was completed by time promised. More

Great experience!! BMW of Watertown was amazing to work with. Every person I worked with was really friendly and knowledgeable. It made the process of leasing a new car BMW of Watertown was amazing to work with. Every person I worked with was really friendly and knowledgeable. It made the process of leasing a new car easy. Dennis Smith was excellent. Super knowledgeable about everything about my car, patient, willing to answer all the questions I had. He spent ample time with my prior to purchase as well as after the purchase going through and showing me every single thing in my car. They are very willing to work with you and get you want you want. More

Quality Excellent service with no wait time. Employees friendly and use of liner car was a great convenience. I will definitely recommend this dealership to Excellent service with no wait time. Employees friendly and use of liner car was a great convenience. I will definitely recommend this dealership to my friend and family. More

Wonderful Experience Everyone at this dealership is highly professional. My CA, Brad Epstein, was friendly, courteous and responsive. I've already received a call from h Everyone at this dealership is highly professional. My CA, Brad Epstein, was friendly, courteous and responsive. I've already received a call from him asking if he could do anymore to help acclimate to the new car. Charlie, the finance person was so easy to deal with and explained everything in detail. Debra, the person I dealt with in Parts was extremely helpful in making sure I had what I needed. So far, I am extremely satisfied with both the service and my new car. Nancy Calabrese More

Service repair Absolutely the BEST Place to go for your BMW!!! Service always with a heartfelt smile!!! Fast! Efficient!!! Friendly!!! Clean!!!! Awesome Awesome TEAM Absolutely the BEST Place to go for your BMW!!! Service always with a heartfelt smile!!! Fast! Efficient!!! Friendly!!! Clean!!!! Awesome Awesome TEAM. BMW WATERTOWN the BEST!!! More

Service was done on time handled very by all staff Service was handled very fast and efficiency, Erik service rep. Was very professional. I have had service at many other dealerships but I must say Wat Service was handled very fast and efficiency, Erik service rep. Was very professional. I have had service at many other dealerships but I must say Watertown is heads above. Others More

Service and upgrades Got in contact with service early in a given week explaining what I wanted done to my vehicle. Over the next day or so regular email correspondence wa Got in contact with service early in a given week explaining what I wanted done to my vehicle. Over the next day or so regular email correspondence was established to negotiate timeline and price. Parts and appointment was scheduled shortly after and I was then to wait for parts to ship from Germany. I was told this would take 2 weeks, but I lucked out and they came in a few days. Installation of the MPPSK system (OEM ECU flash and exhaust), installation of new tires, alignment, and full car detail was performed in one day. I was able to drop off my vehicle in the morning and pick it up at the end of the business day. Quality of work and value of components was clear the moment I drove off the lot. Thanks for an easy experience once again. More

Excellent Experience and one to Remember This team exceeded all of my expectations. I have never had such a positive experience in leasing a new car and they made this process as painless as This team exceeded all of my expectations. I have never had such a positive experience in leasing a new car and they made this process as painless as possible. They took the time to ensure that I fully understood all of the features of the vehicle prior to my leaving the lot. I would highly recommend this dealership and its' team to anyone that is in the market for a BMW!! More