BMW of Warwick
Warwick, RI
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Just purchased an M3 on 6/12/03. Contacted sales through the internet. Received a quick response and great follow up from the sales staff. Sales manager went out of his way to find the exact car of my speci the internet. Received a quick response and great follow up from the sales staff. Sales manager went out of his way to find the exact car of my specification. Had one issue with a windshield washer sensor, just stopped by to make an appointment and they took the car right in and repaired within 25 min. Another issue with chrome on the front grille. Again, just stopped by the dealership to inquire about warranty coverage and they took the car right in, replaced the grille and it was completed within 30 min. <br><br>Service above and beyond and great attention to customer satisfaction. More
I tired to buy both my 98 Z3 and new Z4 from Inskip because they<br>are local to me. The sales team was rude and arrogant in 98 so I puchased elsewhere. When returning in 2003 I was asked by Sales mana because they<br>are local to me. The sales team was rude and arrogant in 98 so I puchased elsewhere. When returning in 2003 I was asked by Sales manager why I did not buy at Inskip in 98 and explained. I was assured better treatment this time around. Well, I was pretty much<br>" blown off " as a buyer and was never called with purchase quote.<br>They just have a bad attitude. Several of my friends have recieved the<br>same treatment at Inskip. The service department is even worst.<br>They lost both sales from me. I will NOT try for a third. More