BMW of Warwick
Warwick, RI
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Bunch of bozos, their prices are insane and the best they offer is to sell the car at sticker prices. They will try to steal your trade in so stay as away from them as possible. Also the whole space stinks a offer is to sell the car at sticker prices. They will try to steal your trade in so stay as away from them as possible. Also the whole space stinks and I heard from friends that the service totally sucks. More
The sales dept really sucks. It's not only BMW, but it's Inskip's sales staff as a whole. They are not fair in offering a fair trade-in value or selling you a car. I went in there to buy one X5 and one 530. Inskip's sales staff as a whole. They are not fair in offering a fair trade-in value or selling you a car. I went in there to buy one X5 and one 530. What they offered me for a trade in was insulting and then they further insulted me by trying to sell me both cars over retail. I even went to Lexus and the same thing happen. My suggestion is that you go out of RI to buy your next BMW or Lexus. More
I've only gotten warranty service so far, so I haven't spent a dime (other than in parts for some optional things) out of my own pocket thus far. For the warranty service I've had, the work was good to v spent a dime (other than in parts for some optional things) out of my own pocket thus far. For the warranty service I've had, the work was good to very good. Each time I've come in without an appointment and got helped in an hour or two. I did recently bring in an out-of-warrantee 2000 3-series sedan for an estimate, and I got the estimate, but they also lubed my window regulators for free, which stopped a squeaking sound the windows were making whenever I drove over uneven pavement. Thanks! The estimate was overkill I think--entire control arms recommended for an obviously bad ball joint--but I didn't go into the service dept. with any misconceptions. The cost of opertaing an empire like Inskip must be astronomical, and let's face it, service departments are in the business of selling service, so I don't fault them for trying. I'm just going to get the ball joint done at an independent certified BMW mechanic for a fraction of the cost of two control arms. But I will use Inskip again. More
I bought my 2002 355i from another dealer. While in RI, my turn signal failed. One of Inskip's SAs, Steve Bette, could not have been friendlier, more professional and thorough. All of my follow-up servic my turn signal failed. One of Inskip's SAs, Steve Bette, could not have been friendlier, more professional and thorough. All of my follow-up services and inspections were with Steve. My car was always repaired correctly and delievered on time.<br><br>While at Inskip, I saw a CPO 330ci. Manny(big Manny) was very helpful, knowledgeable and parient with me. I never felt pressured. Although the price was higher than some of the internet bargain, Steve's great service (although I bought the car elsewhere) convinced me to purchase from Inskip. More
I went there to look at a 330 they had on the lot. It always seemed to me that their advertised prices are VERY high. Well, sure enough I went in there and they wanted 32,500 for the car (it was preowne always seemed to me that their advertised prices are VERY high. Well, sure enough I went in there and they wanted 32,500 for the car (it was preowned) which was steep at the time compared to market price. Thet were only right down the street so I wanted to make it happen..my salesman Jason was REALLY good. he was was informative about the car and he gave me a great presentation. He was very interested in selling me the car yet he was laid back and not pushy. Their sales manager leave a lot to be desired. They would barely move on the price. They went down a whooping $500 and proceeded to insult me even more by giving me a horrible amount on my trade--less that kelly blue book. They claimed that they had invested alot of money in the car and that it was certified...please. If they had gone down just a little bit more (around 30.5 or 31k) I would have bought the car...so, I walked. I finally bought the SAME exact car from a private party with less miles for $27k AND I sold my old car on my own and made 1k more than if I traded it into Inskip. I never experienced their service so I cannot say anything, although even the salesman admitted they have ad trouble with ALOT of their service advisors and that if I bought the car through him, he would tell me which one to go through...how sad. <br>Whats even worse is that they will not negotiate their prices with other people I know. Just stay away if you can...drive a bit further to purchase your new BMW. More
Just purchased an M3 on 6/12/03. Contacted sales through the internet. Received a quick response and great follow up from the sales staff. Sales manager went out of his way to find the exact car of my speci the internet. Received a quick response and great follow up from the sales staff. Sales manager went out of his way to find the exact car of my specification. Had one issue with a windshield washer sensor, just stopped by to make an appointment and they took the car right in and repaired within 25 min. Another issue with chrome on the front grille. Again, just stopped by the dealership to inquire about warranty coverage and they took the car right in, replaced the grille and it was completed within 30 min. <br><br>Service above and beyond and great attention to customer satisfaction. More
I tired to buy both my 98 Z3 and new Z4 from Inskip because they<br>are local to me. The sales team was rude and arrogant in 98 so I puchased elsewhere. When returning in 2003 I was asked by Sales mana because they<br>are local to me. The sales team was rude and arrogant in 98 so I puchased elsewhere. When returning in 2003 I was asked by Sales manager why I did not buy at Inskip in 98 and explained. I was assured better treatment this time around. Well, I was pretty much<br>" blown off " as a buyer and was never called with purchase quote.<br>They just have a bad attitude. Several of my friends have recieved the<br>same treatment at Inskip. The service department is even worst.<br>They lost both sales from me. I will NOT try for a third. More