BMW of Warwick
Warwick, RI
Filter Reviews by Keyword
By Type
Showing 452 reviews
Everything about the sales experience was exceptional. From initial sales to trade-in review to financial services, everything was first class. I actually look forward to using their service department, From initial sales to trade-in review to financial services, everything was first class. I actually look forward to using their service department, because they treat customers so well. You will not find a better car purchasing experience anywhere More
This was my first car purchase in 10 years....I'm retired and had to get the best pricing that I could....My Client Advisor..was Brendan Rappoport He made me feel very positive about purchasing a BMW,a car t and had to get the best pricing that I could....My Client Advisor..was Brendan Rappoport He made me feel very positive about purchasing a BMW,a car that I thought I could never afford.....The next day I was driving a BMW 335i....It is a fantastic car...I have purchase cars over the years from other dealers...but I have never had the feeling that they were getting the best deal for me...This was my first purchase with Inskip..... More
I was searching for about a week online looking for a winter car for under $13k. I found a posting on autotrader.com which led me to Inskips website. I emailed Jamie the Internet Sales person an offer on winter car for under $13k. I found a posting on autotrader.com which led me to Inskips website. I emailed Jamie the Internet Sales person an offer on the listing and she sent back their best price which put the car in my price range so I took a bus & train from Maine to Rhode Island the next day. They sent one of their drivers in a new 2010 BMW to pick me up at the train station which was about 20+ miles away. When I got there I met at least half of the client advisors in passing they were all very nice and made me feel like I was part of their family. I enjoyed a chocolate mocca in the comfy leather chair and watched cable tv until they were ready for me which took about 20 minutes, they were extremely busy which is a good sign. I signed 4 or 5 papers and they put the temp plate on the car and as we parted they told me how to get to I-95. The car had a full tank of gas and was detailed to the point where I think it was cleaner then a new car and this was an 2005 Volvo S60 with 67k miles on it. I bought the car without seeing it in person or driving it and didnt have the slightest concern in doing so. This is a big professional business with a reputation to maintaine, its nice knowing that they didnt forget about us little guys buying the used stuff off their lots. They told me to have the oil changed asap and I did have it changed that next day. They couldnt do it as they are not a volvo dealer, but it was nice for them to point those things out to the customer. No stone left unturned I thought, these guys are perfect. If you are looking for honest people and a car at a fair price this is the place. Thanks Inskip, Robin More
Went to Inskip BMW from NH to look at a car I found online. Ended up getting a different one due to the poor condition of the cheaper one I went to look at. The dealer was very busy for a Wednesday aft online. Ended up getting a different one due to the poor condition of the cheaper one I went to look at. The dealer was very busy for a Wednesday afternoon. I wandered around the showroom for 5-10 minutes and no one approached me, probably thought I was the copier repair man. There were sales people sitting around and one playing with his phone. Finally Dean Childs approached me, even though he was working with another customer. I waited for him to finish and bought the car from him. More
I just bought my second BMW from INSKIP and did have a great experience and I owe it to the three gentlemen that I worked with; Don, Al, and Bill Sides. A few months ago, due to some issues from the first great experience and I owe it to the three gentlemen that I worked with; Don, Al, and Bill Sides. A few months ago, due to some issues from the first time I bought, I swore I wasn't going to go back to INSKIP. But when they contacted me during the recent specials, I am glad I gave this dealership another shot. I think a lot had to do with Don Batten who was prompt in getting back to me and was accomodating throughout the whole process- not pushy at all. Al Viera, who was the brand new sales manager, was also great to work with and think he make BMW INSKIP a better place. Lastly, Bill Sides, who works on the finance side was great to deal with. Bill was very imformative, personable and made sure I understand things thoroughly. Bill is also working on a mishap that occured from my previous experience that he had nothing to do with. Lastly, as I was driving away from the dealership, I got a call from Don. He asked how much gas was in my car, something I didn't even bother to check. I told him I had a quarter of a tank and he told me I could take the car back in tomorrow and get it filled up. I know it seems like a small thing, but he didn't have to go out of his way to call me to fill up the car. Throughout the past 3 years I lost a lot of confidence in INSKIP but Don, Al and Bill will get me back in the door for future purchases. My only complaint this time, was it took a very long time to get everything done, but it was the last day of the year and they were busy- so I did understand. More
Sales person was NOT familiar with the product I was interested in. He was selling it to be more than what it actually was. Manager did not present himself at all while trying to work out the deal. He interested in. He was selling it to be more than what it actually was. Manager did not present himself at all while trying to work out the deal. He was right behind a glass window. Spent 3 to 4 hours and my children were hurrying me out of there. More
Excellent follow up and sales support, they worked hard for my business. I'm a loyal BMW driver mostly because of the brand but also driven by the professional treatment at dealerships like Inskip, on thi for my business. I'm a loyal BMW driver mostly because of the brand but also driven by the professional treatment at dealerships like Inskip, on this occasion i was especially happy with the process. Very pleased with the new 5 series 2011 model! More
This was my first experience in purchasing a BMW. I found everyone at Inskip BMW to be professional and efficient. Philippe Cordina assisted us with the purchase of my 535xi wagon and he could not hav found everyone at Inskip BMW to be professional and efficient. Philippe Cordina assisted us with the purchase of my 535xi wagon and he could not have been more cordial and helpful.He promptly looked into any questions we raised. His sales approach is professional but not aggressive which I consider to be a considerable plus. The financial department was also informed and pleasant to deal with. Over the weekend I received a follow-up call from Mr. Cordina to see if I had any questions about my new car. This was a nice touch and much appreciated. More
Brendan Rappoport was very professional ad courteous. He showed us a wide variety of vehicles that reflected the age and cost that we informed him we were interested in. He was familiar with the various opt showed us a wide variety of vehicles that reflected the age and cost that we informed him we were interested in. He was familiar with the various options that each car possessed. He listened intently when we described what we saw as advantages and disadvantage of different cars. His ability as a salesmen allowed us to buy a car that we are satisfied with and the was in our appropriate price range. More
I went to Inskip to buy a used car. My sales person, Brendan was very helpful and if he wasn't sure of something, he quickly found them out for me. I didn't buy a BMW, but I am happy with the car I purc Brendan was very helpful and if he wasn't sure of something, he quickly found them out for me. I didn't buy a BMW, but I am happy with the car I purchased so far. I would recommend buying from Inskip BMW and I would refer people to ask for Brendan. He was very friendly and made purchasing my car as easy for me as possible. More