BMW of Warwick
Warwick, RI
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I would like to revise my previous review on this dealership posted on 5/22/2011 at 10:33:02 AM They changed my outlook on the automotive dealership.Next day I got an email from the General Sales dealership posted on 5/22/2011 at 10:33:02 AM They changed my outlook on the automotive dealership.Next day I got an email from the General Sales manager " Khalil Essam" and he earned me as a customer for life. He personally took care of all the issues that I had experienced at the dealership in a very professional manner. Its about 4 Months since I had purchased my vehicle and I still relish my experience with this dealership. I highly recommend this dealership. my previous rating began with "Mr Phillipe, Just to let you know what happened before you believe one sided story from your salesman. ..... ..... provide a quality service." More
I flew from Philly to INSKIP BMW to buy a car they had gotten in on trade. The deal was made, mostly hassle-free. Dean, my client advisor, was very helpful with the whole process. However, during the driv gotten in on trade. The deal was made, mostly hassle-free. Dean, my client advisor, was very helpful with the whole process. However, during the drive home, I found a multitude of issues. While the sales department likely didn't know about these things, their service department should have. If they had gone through the car properly after getting it in on trade, most of these things would have been caught and fixed. Luckily their sales department was VERY professional and offered to reimburse me for the cost of fixing most of the issues I noted. If only their service department were as thorough and dedicated to customer service as their sales team! I would definitely buy from them again, but I don't know if I would bring my car in for service.. More
We brought our 2006 X3 in for a large service back in December of 2010. We saw Michael Rybka as our regular service advisor Lauren Avedisian was out. During the multi point inspection a major defect was December of 2010. We saw Michael Rybka as our regular service advisor Lauren Avedisian was out. During the multi point inspection a major defect was discovered in the vehicle and the car had to be taken off the road immediately. Michael understood that the problem was not news anyone wanted to hear and arranged for us to have a BMW loaner during the time our car was off the road. Our car spent nearly two weeks at Inskip BMW while we waited for the replacement parts to come in. Michael kept us up to date the entire time our car was there, and called us right away when BMW accidentally sent our cars parts to a dealership in Florida. While having our car off the road for 2 weeks could have been a major inconvenience Micheal made sure the disruption to everyday life was minimal and was very pleasant. More
I called around to many car dealers in search of a new vehicle for my parents who live in Rhode Island. I was pleasantly surprised to get Jack McDevitt on the line, because he was not only knowledgeable a vehicle for my parents who live in Rhode Island. I was pleasantly surprised to get Jack McDevitt on the line, because he was not only knowledgeable and courteous, he was professional and courteous beyond my expectations. The quality of customer service was unmatched and Jack really made the entire experience a pleasure. My parents are very happy with their new BMW! More
Outside of purchasing my Infiniti M35x from the same Inskip dealership, I would have to say this was one of the best car sales experiences. Ash was very patient as my girlfriend targeted the car she wa Inskip dealership, I would have to say this was one of the best car sales experiences. Ash was very patient as my girlfriend targeted the car she wanted at the very best possible price. Essam and Nichole were very helpful as well. Thank you Ash for a rewarding car lease experience! More
I was driving by this dealership and happened to notice a truck that was on the lot. Ash was the first to offer her assistance. She was very helpful and courteous. I wasn't in the market for a vehicle at truck that was on the lot. Ash was the first to offer her assistance. She was very helpful and courteous. I wasn't in the market for a vehicle at the time, but Ash and Bill Sides were very helpful and informative. It was a great buying experience. I would recommend/refer family and friends to Inskip and Ash. More
Just bought a 328ix from BMW of Warwick and the experience was very easy. Jack took the time to locate the car we wanted, was very patient with all of my questions and was able to get to the pricin experience was very easy. Jack took the time to locate the car we wanted, was very patient with all of my questions and was able to get to the pricing we were hoping for. He continued the follow-up post sale to make sure we were happy with the purchase and answered any remaining questions about the car. More
As soon as we walked into the dealership, several heads "popped up" and asked how we could be helped. Because we had previously met with Jack Mcdevitt (but not ready to purchase), we had made an appointme "popped up" and asked how we could be helped. Because we had previously met with Jack Mcdevitt (but not ready to purchase), we had made an appointment to see him. Upon indicating this, a gentleman promptly went to seek him out for us. Jack was PERFECT--the antithesis to a "car salesman" whom we have all experienced and grown to abhor. From beginning to end, ergo the purchase of an absolutely gorgeous car, Jack could not have been more helful or informative. He had infinite patience and never seemed put out with our multitude of questions. He knows the BMW so well, and even invited us to return at any time for further assistance. In Jack Mcdevitt, you have an excellent representative of the BMW and your dealership. We absolutely could not have been more pleased. More
BMW of Warwick. Was a great experience from the start . I felt comfortable from the moment I walked in . Brendan R , my client advisor was very knowledgeable , and patiently answered all of my question I felt comfortable from the moment I walked in . Brendan R , my client advisor was very knowledgeable , and patiently answered all of my questions. I never felt pressured to purchase which made my experience even better. The sales manager Al was also very pleasant . I give them a 10 !! I will definately recommend BMW of Warwick , and especially Brendan . More
Essam Khahil was my salesperson and was superb. He made the process of leasing a new vehicle easy. Brendan Rappoport trained me how to use my new vehicle and was exceptionally knowledgeable about the comp the process of leasing a new vehicle easy. Brendan Rappoport trained me how to use my new vehicle and was exceptionally knowledgeable about the complex BMW electronic systems. The whole experience was very favorable. More