BMW of Warwick

Many thanks to BMW of Warwick and a special "Thank You" to my client advisor, Junior Moreira. He couldn't have been nicer or more accommodating. Most people hate the thought of purchasing a car, hag You" to my client advisor, Junior Moreira. He couldn't have been nicer or more accommodating. Most people hate the thought of purchasing a car, haggling with salesmen, managers, and all the back and forth hassle. This is not the case when you deal with Inskip BMW in Warwick. This was my second purchase of a new 3 series and I'm confident I'll be back in another 4yrs.. Might I mention the Service Dept. and their personnel as well. Friendly, helpful, and ALWAYS on time for appointments! Junior Moreira, my sales person was awesome. I felt as though I was dealing with an old friend....loved him! If you love BMW's, and who doesn't, head to Inskip BMW. ASK FOR "JUNIOR" SINCERELY, KATHY AVERY More

I had an awful experience at this dealership. I spoke with a sales rep, Dustin Merry, one Saturday morning and expressed interest in a 3-series wagon. Because I would be traveling from Long Island, I ask with a sales rep, Dustin Merry, one Saturday morning and expressed interest in a 3-series wagon. Because I would be traveling from Long Island, I asked if Dustin could please take a walk around the car and make sure there was no damage on it. He returned my phone call later on in the day and said he took a close look at the car, and aside one from single scratch on the passenger side door, the car was in excellent condition. It was too late in the day at that point to make the trip up, so I made arrangements to come up the very next day as I was extremely interested. We left off, and I received a phone call a few minutes later from another salesman stating Dustin would not be in the next day, but he would be happy to help. Not a problem. The next day, after driving hours including an expensive ferry ride, I arrived at the dealership and upon walking up to the car, I was greeted by the new salesperson, who immediately said someone else was looking at the car and was negotiating a price. So, essentially they were selling it from under me. In addition to that disappointment, the car was in 'decent' condition at best. There were considerable, deep scratches on every single body panel, dings on creases and places dings cannot simply be 'popped out', as well as one large area of damage on the passenger quarter panel that was extremely noticeable. Upon expressing my disappointment in the experience thus far, to the salesman, I was introduced to a sales manager, who could not seem to care less if he tried. I explained what had happened, and he was hesitant to even offer an apology, simply stating that the salesperson (Dustin) that I had talked to was not in today. He stated the only thing he could do was offer me a good deal on the car. So, after test driving the car, I asked the new salesman to work with the manager on the price of the car to see if we could move forward. A few minutes later, I received a phone call saying the car was sold. This is not the type of service you would expect from a BMW dealership. I have called to follow up with the sales manager multiple times since this happened and my calls have not been returned. More

It was a pleasure to work with everyone at the dealership. I found the used car through a dealer ad online. When I called in the experience was excellent and customer focused from the start. Be dealership. I found the used car through a dealer ad online. When I called in the experience was excellent and customer focused from the start. Being an out of state purchaser I needed some detailed descriptions about the condition and purchase opportunity before I could justify making the 3 hour drive to view the car. Matt and Ash were very personable, customer focused and extremely professional handling my purchase experience. I would recommend them to others for obtaining a new or used car. More

My wife and I just picked up our new 328xi and we couldn't be happier. The car is just awesome and our experience was simply FANTASTIC. I'm a stickler for details and Ralph and Manny went out of th couldn't be happier. The car is just awesome and our experience was simply FANTASTIC. I'm a stickler for details and Ralph and Manny went out of their way to make sure everything was perfect. The attention to detail was above my expectations and made our buying experience the most comfortable one we've ever had. Ralph and Manny may have just made us BMW people for life! We will definitely be back! More

I did most of my negotiations over the phone, I brought my trade to the dealership to be appraised they gave me the exact deal i asked for, i had a done deal in less than an hour. A+++ Experience my trade to the dealership to be appraised they gave me the exact deal i asked for, i had a done deal in less than an hour. A+++ Experience More

We had a great experience. This was our first experience in purchasing a BMW. We were first greeted by Client Advisor Brendan Rappoport who, for a young man, demonstrated the interpersonal skill level of a in purchasing a BMW. We were first greeted by Client Advisor Brendan Rappoport who, for a young man, demonstrated the interpersonal skill level of a much more mature salesperson. We found Brendan to be very professional, courteous and knowledgeable. Our experience with Brendan was exceptional in every way. I'm retired and so we had to get the best pricing that we could. Brendan’s attentativeness to detail was demonstrated by him picking up on a comment made by wife regarding an “early Christmas present”. When we arrived at Inskip , we found our BMW in the showroom with a big red bow on it. We found everyone we met at Inskip BMW of Warwick to be very friendly and personable. More

Brendan Rappaport demonstrated an exceptional interpersonal skill level for a young man dealing with two senior citizens. His product knowledge, professionalism and orientation to detail were dem interpersonal skill level for a young man dealing with two senior citizens. His product knowledge, professionalism and orientation to detail were demonstartive of a much more mature salesperson. He unequivocally loves what he is doing and took great pride in familiarizing my wife and me on the many features of our new BMW. His eagerness to please can only be an attribute to the Inskip BMW family. A specific example of his eagerness to provide the best service to his customers was exemplified upon our arrival at the dealership when I asked him if he could arrange to have my current BMW inspected while we looked at a new BMW. Without hesitation he made arrangements for the inspection which was completed in time for my wife an I to drive off fully satisfied with our BMWs. We look forward to working with Brendan in the future. Service department personnel were also professional and very cordial. More

ash is the best saleswoman she gave all the information we needed was very attentive, personable and thorough. I would recommend a BMW and visiting with her for any car related buying questions. we needed was very attentive, personable and thorough. I would recommend a BMW and visiting with her for any car related buying questions. More

We had an excellent experience from beginning to end. We traveled a distance to this dealership based on a recommendation from a friend, and we are so happy we took the time to find them. We knew we wanted traveled a distance to this dealership based on a recommendation from a friend, and we are so happy we took the time to find them. We knew we wanted a BMW, and had already had a poor experience at the BMW dealership in Norwood MA. The other dealership made us feel like they did not appreciate our business, and this dealership made us feel like we were their only customer. We never felt pressured or rushed, and all of our questions were answered quickly and efficiently. Ash was patient and provided great service. She always made us feel like she was sincerely interested in getting us exactly the car we wanted. I would not hesitate to recommend this dealership, and Ash, and would visit again for another purchase! More

I responded to a letter received from Ash without any intention on my part to purchase a new car, but she pointed out a number of reasons why is was a good time to buy. Ash was friendly and knowledgeabl intention on my part to purchase a new car, but she pointed out a number of reasons why is was a good time to buy. Ash was friendly and knowledgeable from the first meeting through the fourth meeting we had for the car delivery. She was more then willing to search all dealers' inventory to find a car that fit my requirements, found on that was perfect, and then went to NJ to drive the car back to RI. Excellent service above and beyond the norm! More