BMW of Warwick
Warwick, RI
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Buyer experience Worked with James Dyer who was extremely helpful and accommodating. Very patient in reviewing the car’s features. We plan to work with him in the futu Worked with James Dyer who was extremely helpful and accommodating. Very patient in reviewing the car’s features. We plan to work with him in the future. More
Vehicle that met my needs James Dyer my client advisor was extremely helpful in finding a vehicle that met my needs. He answered all questions with no pressure to buy. James Dyer my client advisor was extremely helpful in finding a vehicle that met my needs. He answered all questions with no pressure to buy. More
Allan Pires If I could give more then 5 stars I would. I had an outstanding experience with BMW of Warwick . My sales professional Allan Pires went above and beyo If I could give more then 5 stars I would. I had an outstanding experience with BMW of Warwick . My sales professional Allan Pires went above and beyond to provide at great experience from start to finish. Allan took customer service to a whole other level. I can’t say enough good things about this dealership and Allan. More
car girl 2018 just recently purchased a 2018 BMW from James Dyer of Warwick BMW . He was a pleasure to work with. The bow on the car really made the experience so e just recently purchased a 2018 BMW from James Dyer of Warwick BMW . He was a pleasure to work with. The bow on the car really made the experience so exciting . More
Pleasure buying experience Just purchased a X1 from James D . He was awesome very pleasant . Would highly recommend this dealership. Loved seeing the bow on my new BMW. Just purchased a X1 from James D . He was awesome very pleasant . Would highly recommend this dealership. Loved seeing the bow on my new BMW. More
great exprerince recently bought a BMW 328i x drive CPO and I had a great experience with the sales person Jesse Couto. The respect and friendly approach was very im recently bought a BMW 328i x drive CPO and I had a great experience with the sales person Jesse Couto. The respect and friendly approach was very important to me. Jesse was great and excellent skills. He did an excellent job. I did not feel the pressure that most of the times people goes through when buying a car. The whole team that involved this experience was excellent. Thank you. More
Great buying experience! Recently bought an X1, and couldn’t be happier with my SUV, and with my salesman, Jesse Coutu. He was down to earth and respectful. There was absolute Recently bought an X1, and couldn’t be happier with my SUV, and with my salesman, Jesse Coutu. He was down to earth and respectful. There was absolutely no pressure, and having previously done my homework, I felt I received a great deal! I highly recommend Jesse at BMW of Warwick! More
Advisor was rude, arrogant, and unhelpful When I was last in for service I asked my advisor (Bill) what my BMW was due for at the mileage. He said he was to busy to check and to check back lat When I was last in for service I asked my advisor (Bill) what my BMW was due for at the mileage. He said he was to busy to check and to check back later. When I checked later he told me to ask another advisor since he was still too busy. Since I brought my BMW in for service and Bill was not able to help me get the necessary service done the trip was pointless and a waste. After reading other reviews about how cooling caps were left off when Bill was the advisor I will go else where for future service. More
Excellent customer service! We have leased two BMWs from this dealer and we have had a couple of issues come up with our vehicles. Manny and the team up here are always extremely We have leased two BMWs from this dealer and we have had a couple of issues come up with our vehicles. Manny and the team up here are always extremely helpful and courteous to us as well as being respectful of our very busy schedules. This last visit we had an unexpected issue come up that wasn’t going to be covered under warranty but Manny reaches out to Ron the GM and they were able to get BMW to cover this repair for us. Ron took the time to personally call me to let me know they got it done! Thanks so much to the entire team at BMW Warwick for your outstanding customer service!!! More
A Great Purchasing Experience with Victor Cabral My wife and I were in the market for a manual transmission 328i X-Drive and set-up a sales appointment with Victor Cabral when the exact car we wanted My wife and I were in the market for a manual transmission 328i X-Drive and set-up a sales appointment with Victor Cabral when the exact car we wanted showed up at BMW of Warwick. Victor was not only very receptive to our schedules when making our appointment, he was very responsive via email in answering all of our questions about the car prior to even meeting him. And when we got together in person, he was even better. As a life-long "car guy," I really appreciated Victor's approach and pressure-free attitude. We made our decision just a few hours after driving the car and could not be happier with our purchase. I have been in touch with Victor since taking delivery of our car and he has always taken the time to be helpful. It is clear that when you are a client of Victor's, his attention to your needs does not end when you leave the dealership. I would not hesitate to recommend him to others. More