BMW of Warwick
Warwick, RI
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Outstanding experience at BMW of Warwick When I walked into BMW I really wasn't sure what model car I wanted, I just knew about all the features I had to have. Victor Cabral walked me through When I walked into BMW I really wasn't sure what model car I wanted, I just knew about all the features I had to have. Victor Cabral walked me through all my options patiently and helped me find my dream car. He was extremely knowledgeable throughout the whole process. I must admit I was somewhat dreading the 'car buying' experience because I have heard the stories, but he completely changed my mind. Go see him if you want to buy a car. He went above and beyond in all aspects. Erin Barber Goncalves helped me through the financial paperwork very smoothly. I was able to drive my new car home the very next day. Finally, Michael Mercier has earned his title of 'BMW Genius'. As this car was an upgrade for me with a ton of features, bells and whistles; he walked me through every button in the car. I would not have been able to drive away comfortably without his superior knowledge. All in all, what a wonderful experience at BMW of Warwick. From the moment I stepped into the dealership to the time I drove away in my new car, I felt taken care of and special. Kudos to the entire team! More
Durell Stewart...Class Act!! Durell Stewart is the person you want to deal with at BMW of Warwick. He is diligent and professional. My husband and I have been leasing cars from I Durell Stewart is the person you want to deal with at BMW of Warwick. He is diligent and professional. My husband and I have been leasing cars from Inskip for many years from other Dealerships and always felt like they never took us seriously because we look young, for the first time this was not the case here! Thank you Durell for going above and beyond and for also making everything I asked for happen! You are a great asset to the dealership and I am looking forward to leasing my next BMW with you! My experience was excellent and far exceeded my expectations. More
A Great Experience My wife and I were treated with the greatest of care by the entire staff at BMW of Warwick. Our sales rep, in particular, led the way an set the tone. My wife and I were treated with the greatest of care by the entire staff at BMW of Warwick. Our sales rep, in particular, led the way an set the tone. He was ready to accommodate us at every possible turn. The positive and professional experience we had at the dealership surpassed any we had ever had when purchasing a new car. More
Durell Stewart Durell and the team jumped through hoops to get my deal done. He absolutely destroyed every single other quote I got and made it worth coming to get t Durell and the team jumped through hoops to get my deal done. He absolutely destroyed every single other quote I got and made it worth coming to get the car from 3 states away (and stayed late to do it!). I highly recommend you ask for him. He’s a straight shooter and won’t give you the annoying salesman feeling, either. A+ More
Durell Stewart He was by far the best customer service person I’ve ever worked with! The transaction was seamless, and I felt valued as a customer, and a person, thr He was by far the best customer service person I’ve ever worked with! The transaction was seamless, and I felt valued as a customer, and a person, throughout my entire experience. I encourage people to seek out Durell, he will treat you with respect and honesty! More
Warranty Issue I called on Monday April 29th for a service warranty issue that they performed back in 2017 and the problem came back again, I left a message for my I called on Monday April 29th for a service warranty issue that they performed back in 2017 and the problem came back again, I left a message for my service rep and no one has called me back. They still have not called me back and it is Thursday May2nd, I contacted BMW of Norwood on Yesterday and they fixed the issue and we already have the car back. I will never go back to Inskip again. More
Great job I would highly reccommend Durell. He was very helpful & straight forward. He made our experience very quick & easy from start to finish. Very pleased! I would highly reccommend Durell. He was very helpful & straight forward. He made our experience very quick & easy from start to finish. Very pleased! Ty More
Incredible Customer Service I recently purchased an X5 with the help of Durell Stewart. He was extremely informative and knowledgeable on their product lines. He spent time to e I recently purchased an X5 with the help of Durell Stewart. He was extremely informative and knowledgeable on their product lines. He spent time to ensure I was able to find the perfect vehicle with everything I needed. I had a very positive experience and would highly recommend working with Durell for the purchase of you next vehicle. Thanks Durell for all the details you helped me with. Linda More
exceptional group of professionals/ fantastic experience Victor is the best automotive consultant I have ever had the privilege of working with. His humility separates him from the majority of people in the Victor is the best automotive consultant I have ever had the privilege of working with. His humility separates him from the majority of people in the business. I know I am a difficult customer to deal with and my wife is even tougher on salesman, but Victor displayed top notch customer service throughout my entire car purchase and created a wonderful experience for me and my wife. Victor was direct with everything and was always was on top of everything. He was able to answer all of my difficult questions and was responsive even after hours and on his days off which is great if time is important to you. I believe he has a bright future ahead and would highly recommend him at BMW of Warwick to anyone looking to buy a new or pre-owned vehicle. As a quick side note, it is also important for me to note that the management team was also very very professional at all times... they contributed to a smooth transaction and gave me a fair number for my trade right off the jump. Was very happy with the way they do business and treated me. More
Great Experience I had a pleasurable purchase, and professional experience with Durell Stewart at Warwick BMW. Therefore I shall recommend and repeat business with you I had a pleasurable purchase, and professional experience with Durell Stewart at Warwick BMW. Therefore I shall recommend and repeat business with you. I have no complaints, as the atmosphere is very friendly and accommodating. Thanks, Calvin More