BMW of Warwick
Warwick, RI
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I traded in my vehicle to this dealership on 8/19, later learned I was cheated on trade in value. Vehicle was traded in towards purchase of new vehicle. Calls were made on 8/24 to Jesse Brown, pre-owned man learned I was cheated on trade in value. Vehicle was traded in towards purchase of new vehicle. Calls were made on 8/24 to Jesse Brown, pre-owned manager, as well as Vito, my sales rep, to cancel transaction, neither rep returned call. I later spoke wirh GM, Ron, he claimed money was lost on trade in, yet he'll give me another 1k for it... Anyone with common sense and a brain knows this is nonsense. I later declined offer and doing business with this dealership, due to lowball trade in value and overall poor service. When a review such as this is made, they threaten legal action. A word to the wise, watch out for this dealership and Penske Group altogether. More
Hands Down best car buying experience around! No pressure No Hassle! Vito my salesmen 2nd time around buying a brand-new BMW from him and HE IS THE BEST! The had one on the that was marked wron No pressure No Hassle! Vito my salesmen 2nd time around buying a brand-new BMW from him and HE IS THE BEST! The had one on the that was marked wrong he got me a brand new one off the truck... I have bought a lot of vehicles out of the showroom before but never brand new still in shrink wrap off the truck. Thank You Vito for making the car buying experience a fun one! Cannot wait for round 3 see you in a few for another brand new one! Sales IMPECABLE! Service department AMAZING. Finance Department... quick easy girls are great to do business with! This is what will keep myself and my husband coming back! More
My purchase went smooth. Rep Gianna Matrumalo was pleasant, friendly and the deal went quick & easy!! Just wish the tech who helped set up my Bluetooth was more informative o Rep Gianna Matrumalo was pleasant, friendly and the deal went quick & easy!! Just wish the tech who helped set up my Bluetooth was more informative of the car settings. More
Vito did a great job- no prey- to facilitate a purchase of a beautiful Z4. More importantly after the sale Vito responded within a few minutes with the information I requested. of a beautiful Z4. More importantly after the sale Vito responded within a few minutes with the information I requested. More
I've been in business for over 40 years. Every once in a great while someone impresses me with a work ethic, caring, kindness, professionalism and true passion for his job. I call it the WO Every once in a great while someone impresses me with a work ethic, caring, kindness, professionalism and true passion for his job. I call it the WOW factor. I got wowed at BMW of Warwick by Vito Vinciguerra and his team. You are a 1st class person working with a 1st class company. Thank you Vito! Barry Barry Barry More
My wife found a beautiful 2020 X7 40i on-line. She called to make an appointment to see the vehicle. Vito contacted us the morning of our appointment and had the vehicle waiting for us and ready She called to make an appointment to see the vehicle. Vito contacted us the morning of our appointment and had the vehicle waiting for us and ready to test drive when we arrived. He was very courteous, professional and helpful. After the test drive we discussed purchasing the SUV. The purchase and financing went a little longer than aanticipated, however, Vito was gracious in making the wait worthwhile. Gina who helped us with the financing, was a delight. Very helpful and knowledgeable. Arrangements were made to take care of some wear and tear items on the vehicle. We took delivery a week later. Matt, the genius who took us through the controls of the vehicle was thorough and pleasant. All in all we had a very pleasant and positive experience. Thank you, Vito, and the entire BMW team. More
Great service from Vito and Ginal! Awesome team, excellent experience! I would highly recommend buying an electric BMW from Vito. Awesome team, excellent experience! I would highly recommend buying an electric BMW from Vito. More