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BMW of Warwick

Warwick, RI

4.7
466 Reviews

1515 Bald Hill Road

Warwick, RI

02886

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Showing 466 reviews

March 03, 2021

Excellent service and customer support. Very reliable in appointments keeping regarding car pick up and delivery, very responsive to customer needs and accommodating special requests. Manny Perez is excell More

by Lena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miceala Love
Mar 04, 2021 -

BMW of Warwick responded

Lena, thanks for taking the time to share your excellent experience with Micaela in our Service Department! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out to us, when we can work with you down the road at BMW of Warwick.

Mar 04, 2021 -

Lena responded

Also, Manny Perez has been my service advisor throughout and he has provided excellent and courteous service!

March 02, 2021

My experience at BMW of Warwick went very smoothly. Client Advisor Matt G listened to what I was looking for in a car and thoughtfully helped guide me to the right car for me- and it wasn’t what I cam More

by dpcsinginggolfer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gurjian- great job!, Mitch Patenaude, Gina Troy
Mar 03, 2021 -

BMW of Warwick responded

Thank you for the kind review! We are glad to know that you had a great experience working with both our Sales and Finance Teams. Please let us know if we can be of any further assistance to you here at BMW of Warwick!

February 27, 2021

Scott Kiefer was great to work with! We handled most of the transaction remotely due to my schedule and Scott was able to accommodate! Thanks Scott! Love my X5! More

by nem1464
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Kiefer, Erin Barber
February 27, 2021

Ben was very helpful by making sure I got what was required for servicing my vehicle including getting me a loaner. Ben has great customer service skills, very pleasant and friendly. That means a l More

by Jackie
Recommend Dealer
Yes
Employees Worked With
Ben Johnston
February 27, 2021

Scott Kiefer was amazing! I will never work with another Sales Rep agian. He personalized everything for us and made it special, in this day and age finding old school customer treatment is a rareity! Scott More

by patrick.farrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Kiefer
February 26, 2021

With the increase of technology in the auto buying experience, it is still nice to be able to deal with a dealership who appreciates you as a human being. More

by Jeffrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Encarnacion
February 26, 2021

To whom it may concern,I would like to commend Bill To whom it may concern, I would like to commend Bill Hollinghurst for an outstanding experience in the repair of my X1. Not only was the repair don More

by arthursamos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Kiefer, Bill Hollinghurst
February 25, 2021

The salesman, Dave was excellent, highly recommend seeing him at this dealership. Clean state of the art dealership, everyone was very nice. Finance rep was very helpful and quick with the transaction. More

by Meread4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Delponte, Gina Troy
February 22, 2021

Ben is always very pleasant and friendly. He explains everything that needs to be done and is very helpful showing me how things work in this high tech machine 😊 More

by Mammie5x
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Johnston
February 22, 2021

Customer service beyond compare. From the minute you pull into the indoor drop off area until they walk you to your vehicle. Personalized service like only BMW of Warwick can. More

by Melissa3xi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Betty
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