BMW of Warwick

My experience with this dealer was nothing less than exceptional. The salesperson assisting with my research and ultimate purchase was Mitchell Patenaude. For the sake of brevity, he was extremely kno exceptional. The salesperson assisting with my research and ultimate purchase was Mitchell Patenaude. For the sake of brevity, he was extremely knowledgeable and helpful in terms of the actual vehicles offered and the technology and options provided with the brand. Additionally, he was extremely helpful in negotiating a reasonable price and rate for financing, which got my into the desired vehicle before the end of the week. The transparency and customer service was the most attractive part of this experience, and the follow-up process was also quick and painless regarding the financing and pick-up. After working on the pricing, it was preferable to include the service/maintenance plans in addition to the extended CPO warranty, as they don't generally offer similar services for such a purchase from a used dealer, so if you are looking for a used luxury vehicle from BMW, this is the place to go in order to feel comfortable and confident in your purchase. In my twelve years of driving and owning my own vehicles, BMW of Warwick earned my first-ever purchase of a vehicle from a dealer (every purchase to date was from a private seller; over six vehicles in total). Thanks again for everything guys, you are great, and you have earned my business into the future! ALSO, thanks for entertaining my dream of a M3 Competition Sedan, maybe some day we can complete that transaction together. ;) More

Wonderful experience. Our Salesperson, Victor Cabral, was extremely knowledgeable, helpful, courteous and responsive. He was also very accommodating with changes we requested We would absolutely recomme was extremely knowledgeable, helpful, courteous and responsive. He was also very accommodating with changes we requested We would absolutely recommend him and the dealership. More

A week ago, late in the evening, I had to have my car towed back to Inskip after it broke down within 24hrs of picking it up, Cory's professionalism and helpfulness was extremely appreciated in getting m towed back to Inskip after it broke down within 24hrs of picking it up, Cory's professionalism and helpfulness was extremely appreciated in getting my car's issue resolved. He had the service technician working on it so fast, that my car was ready before I even had time to pickup a courtesy vehicle. More

Excellent, efficient, professional timely, thorough, all in all exceptional in every respect and view. I was greeted and taken in even though I had shown up a week early for my appointment. in all exceptional in every respect and view. I was greeted and taken in even though I had shown up a week early for my appointment. More

We recently ordered exactly what we wanted in our new X5, so we didn’t have to settle on unwanted or missing desired options. After an 8-week wait for our new X5 to be built, the day had come to pick up our so we didn’t have to settle on unwanted or missing desired options. After an 8-week wait for our new X5 to be built, the day had come to pick up our perfect SAV. Upon first inspection we noticed that our X5 was missing an ordered option. We brought this to our salesman attention and he verified that this was ordered and built without this option. At this point our salesman contacted the general manager. The general manager called corporate to find out why they were NOT notified of this transgression. The general manger said he would let us know what happened and give us our options. After about an hour wait, there was NO more information disseminated of our options, we was told if we took the X5 they would give us $2000.00 dollars off. We agreed to that offer and were escorted to the finance office. It was at that point, that we discovered that “$2000.00 off” also included the price of the option that we DID NOT RECEIVE. Yes they didn’t charge us for the option that was accepted on the build order and built without. That option was the majority of that $2000.00 off. Also included in that $2000.00 was the reduced tax from the lower sales price (less cost of said missing option). My suggestion is… If you are using this dealer, get it in writing and review carefully before accepting. Greg Howard More

Excellent .. worth the trip .. you see the sales team once then the service team from there on in .. get it done right the first time once then the service team from there on in .. get it done right the first time More

The service is great and the service advisor was great the mechanics were great and very friendly and understanding I was very happy with service the mechanics were great and very friendly and understanding I was very happy with service More

Both Cory and manny are excellent service writers. They go above and beyond for the best customer experience. Wouldn’t go anywhere else for service. go above and beyond for the best customer experience. Wouldn’t go anywhere else for service. More

They do a great job taking care of their customers. They even washed my car before returning it too me. Helped answer any questions, Great job. even washed my car before returning it too me. Helped answer any questions, Great job. More

Went above and beyond to find me what I wanted.I buy every three years,would not any other dealership. Thank You for great service. every three years,would not any other dealership. Thank You for great service. More