BMW of Warwick

We recently ordered exactly what we wanted in our new X5, so we didn’t have to settle on unwanted or missing desired options. After an 8-week wait for our new X5 to be built, the day had come to pick up our so we didn’t have to settle on unwanted or missing desired options. After an 8-week wait for our new X5 to be built, the day had come to pick up our perfect SAV. Upon first inspection we noticed that our X5 was missing an ordered option. We brought this to our salesman attention and he verified that this was ordered and built without this option. At this point our salesman contacted the general manager. The general manager called corporate to find out why they were NOT notified of this transgression. The general manger said he would let us know what happened and give us our options. After about an hour wait, there was NO more information disseminated of our options, we was told if we took the X5 they would give us $2000.00 dollars off. We agreed to that offer and were escorted to the finance office. It was at that point, that we discovered that “$2000.00 off” also included the price of the option that we DID NOT RECEIVE. Yes they didn’t charge us for the option that was accepted on the build order and built without. That option was the majority of that $2000.00 off. Also included in that $2000.00 was the reduced tax from the lower sales price (less cost of said missing option). My suggestion is… If you are using this dealer, get it in writing and review carefully before accepting. Greg Howard More

Excellent .. worth the trip .. you see the sales team once then the service team from there on in .. get it done right the first time once then the service team from there on in .. get it done right the first time More

The service is great and the service advisor was great the mechanics were great and very friendly and understanding I was very happy with service the mechanics were great and very friendly and understanding I was very happy with service More

Both Cory and manny are excellent service writers. They go above and beyond for the best customer experience. Wouldn’t go anywhere else for service. go above and beyond for the best customer experience. Wouldn’t go anywhere else for service. More

They do a great job taking care of their customers. They even washed my car before returning it too me. Helped answer any questions, Great job. even washed my car before returning it too me. Helped answer any questions, Great job. More

Went above and beyond to find me what I wanted.I buy every three years,would not any other dealership. Thank You for great service. every three years,would not any other dealership. Thank You for great service. More

Our time with the BMW dealership and Scott Kiefer were professional, efficient and willing to help at any time. We were not pressured and found Scott both kind and knowledgeable. professional, efficient and willing to help at any time. We were not pressured and found Scott both kind and knowledgeable. More

I had a very pleasant buying experience. No hassles and everyone was super helpful. From finance through the employee that helped me with setting up my BMW were great. I strongly recommend going to this de everyone was super helpful. From finance through the employee that helped me with setting up my BMW were great. I strongly recommend going to this dealership. More

Working with Luke Meyer at BMW of Warwick was the best car buying experience I've had EVER! No pressure, no salesmen mentality, no games. I would highly recommend Luke and the rest of the BMW of Warwick t car buying experience I've had EVER! No pressure, no salesmen mentality, no games. I would highly recommend Luke and the rest of the BMW of Warwick team. More

BMW of Warwick is convenient and has their used cars online to review beforehand! There was no pressure, David, sales team was professional as was Gina the finance Dept & Keith the car guru. online to review beforehand! There was no pressure, David, sales team was professional as was Gina the finance Dept & Keith the car guru. More