BMW of Warwick
Warwick, RI
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Excellent attention. Came in on the wrong date but Steve was able to deal with my error. I was given a loaner and by the end of the day my car was repaired and back in Came in on the wrong date but Steve was able to deal with my error. I was given a loaner and by the end of the day my car was repaired and back in my garage. More
Very happy with this dealership! They have always assisted us with our needs in a timely manner. We are very impressed with Kevin T in service and Mitchell in the front, they are top They have always assisted us with our needs in a timely manner. We are very impressed with Kevin T in service and Mitchell in the front, they are top notch! More
BMW of Warwick is the only service center I trust with my BMW. Kevin is always very thorough and ensures that I am informed of any issues that are found. I never feel that I am being taken advantage of and t BMW. Kevin is always very thorough and ensures that I am informed of any issues that are found. I never feel that I am being taken advantage of and the prices are always reasonable. More
Good service. I was able to get an appointment quickly. I love the service videos because it shows how thorough they are with inspections and safety. My only re I was able to get an appointment quickly. I love the service videos because it shows how thorough they are with inspections and safety. My only reason for not giving 5 stars is because the phone system is extremely annoying and time consuming. I haven’t been able to call and speak with a human in less than 15 minutes. I did opt to press 2 and hold my place in queue for a call back when it was my turn but only received a call back an hour and a half later. My service advisor is very friendly and helpful. Overall I am very happy with the service department staff and work. It’s just the phone system and difficulty reaching a human. I dread calling. I think there is lots of room for improvement there. I do use the BMW app but sometimes I just have a quick question or want just check vehicle status and it takes way too long via phone. More
Inskip Warwick is always extremely helpful and professional. Their attention to detail and safety always makes me feel great about going. Manny has been amazing to deal with and is always looking professional. Their attention to detail and safety always makes me feel great about going. Manny has been amazing to deal with and is always looking out for my vehicle and its services. More
Fast,friendly service. Work performed was on spot and reasonably priced. John Stone was friendly and knowledgeable! Would recommend BMW of Warwick to all who ask!! Work performed was on spot and reasonably priced. John Stone was friendly and knowledgeable! Would recommend BMW of Warwick to all who ask!! More
My recent visit was only the first time I've had my BMW serviced at this dealership since I only recently moved to this area. I was pleasantly surprised at how quick and easy it was to schedule the service serviced at this dealership since I only recently moved to this area. I was pleasantly surprised at how quick and easy it was to schedule the service, then by the professionalism displayed by the Service Advisor (Manny) and the service staff. More