BMW of Warwick
Warwick, RI
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I have always had a great experience when I take my car in for service. Everyone involved is courteous and professional. My service rep Ben is always great to deal with. Bringing my car in for service else in for service. Everyone involved is courteous and professional. My service rep Ben is always great to deal with. Bringing my car in for service elsewhere used to be a hassle, but not here. Keep up the great work More
Great service and if you need a loaner car they get you one. My personal service rep Ben is the best. Video of service being done and communication couldn’t be better. one. My personal service rep Ben is the best. Video of service being done and communication couldn’t be better. More
On time, clarified what was needed and what wasn’t . Everyone extremely helpful. I intereracted with the service desk, service advisor and receptionis Everyone extremely helpful. I intereracted with the service desk, service advisor and receptionis More
Just purchased a new BMW 330i with Vito Vinciguerra. Third time buying a car at BMW of Warwick. Great service with a smooth/friendly/professional process. In and out in under 2 hours! Fantastic car + Third time buying a car at BMW of Warwick. Great service with a smooth/friendly/professional process. In and out in under 2 hours! Fantastic car + great service. Thank you Vito! More
I had a terrible experience at the INSKIP BMW service center, and I feel the need to share the details with you. Despite being a loyal customer for the past two years, my recent visit turned out to be a center, and I feel the need to share the details with you. Despite being a loyal customer for the past two years, my recent visit turned out to be a nightmare. I took my BMW in to have the coolant lines replaced due to a leak, which ended up costing me $3200. However, upon picking up my car after the repair, I immediately noticed a strange burnt oil smell and the low oil pressure light came on. When I brought this to the attention of my advisor, John Stone, they kept my car for two days and then informed me that the oil return cover was leaking and that the car couldn't handle the correct pressure. The quote for the repair was an additional $5000. Furthermore, they mentioned that materials were getting into my transfer case which would cost $9490 to fix. Declining these additional services, I picked up my car only to find it inoperable. This left me with no choice but to rush to a nearby Dodge dealership to rent a car because I had to report to my job at the military base at a specific time. The car was functioning when I initially dropped it off, but now it doesn't work at all. Feeling taken advantage of, I'm due to transfer to Virginia and now I can't take my car with me. I'm forced to leave it behind and come back to pick it up, in addition to finding a place to store it in the meantime, as I have to report to my new duty station in Virginia. This entire experience has been incredibly disappointing, and I'm currently without a car due to the questionable practices of the service staff at INSKIP BMW. While I acknowledge that this may not reflect everyone at the service center, I firmly believe that this is not a fair or reasonable outcome. More
We worked with Luke Meyer as our salesperson and we were delighted. He worked both with my wife and myself, togther and separately to learn what we wanted and showed us quite a few cars to be sure we got w delighted. He worked both with my wife and myself, togther and separately to learn what we wanted and showed us quite a few cars to be sure we got what we wanted. Top notch. More
Just last week (4/17) we purchased a 330i X drive with Vito Vinciguerra as our sales person. Absolutely LOVE the vehicle and the experience was top notch! The car we originally went in to see was sold but Vito Vinciguerra as our sales person. Absolutely LOVE the vehicle and the experience was top notch! The car we originally went in to see was sold but Vito found an option for us that was even better! No pressure, no gimmicks, just a transparent and easy process. Absolutely recommend BMW of Warwick, Vito, Erin (finance) and David (Genius Team) were all great. Outstanding bunch of people! Vito made my experience stress-free and would encourage anyone in the market for a BMW - go to Vito. He is your guy. More