BMW of Tyler

Live in St Louis. Was traveling to College Station on May 26 and lost rear tire on my X3. Was able to get to dealership about 450 pm. Was met at door by Cooper Smith Was traveling to College Station on May 26 and lost rear tire on my X3. Was able to get to dealership about 450 pm. Was met at door by Cooper Smith. He was super helpful and fortunately had tires and he got us right in. He kept up updated and we were back on the road by 6 pm. Being out of state was great relief to be treated so well ! More

I purchased a pre owned vehicle, and Michael made the process seamless. He was helpful with showing me what we needed to see over the phone as I don’t live very close, and once I got there he was attenti process seamless. He was helpful with showing me what we needed to see over the phone as I don’t live very close, and once I got there he was attentive and informational. I imagined purchasing a vehicle while my husband was out of town may be difficult or intimidating, but not with Michael and BMW or Tyler! More

Purchased this vehicle because I had previously owned one but this was a upgrade that have different futures. but this was a upgrade that have different futures. More

Purchased a used vehicle from Micheal yesterday and he did an awesome job. I would definitely recommend BMW of Tyler and Micheal Farmer to anyone looking to purchase a new or used vehicle. did an awesome job. I would definitely recommend BMW of Tyler and Micheal Farmer to anyone looking to purchase a new or used vehicle. More

Recently purchased my second vehicle from them and worked with Jeff both times and he made the experience a BREEZE. I definitely look forward to doing more business with BMW of Tyler with Jeff both times and he made the experience a BREEZE. I definitely look forward to doing more business with BMW of Tyler More

Ended up purchasing a used car here and they could not have made it easier. Excellent service. Ready for me and had the vehicle and papers ready when I arrived. Dylan was a pleasure and Rhonda made the pa have made it easier. Excellent service. Ready for me and had the vehicle and papers ready when I arrived. Dylan was a pleasure and Rhonda made the paperwork quick and painless. And for once, a used car was EXACTLY as advertised! More

Called receptionist to make a service appointment on my vehicle. She couldn’t wait to transfer me, left me on hold for almost 5 minutes then picked up again and asked who am I holding for!!🤦‍♀️ Tried 2x, vehicle. She couldn’t wait to transfer me, left me on hold for almost 5 minutes then picked up again and asked who am I holding for!!🤦‍♀️ Tried 2x, same results. Very bad service. More

Word to the wise Do Not purchase Gap from Dealer sold my car and no Refund all you will get is Bulxxxx and the run around shop Dallas i guess you vet what you pay for too many hands in the pot and nobdy kno car and no Refund all you will get is Bulxxxx and the run around shop Dallas i guess you vet what you pay for too many hands in the pot and nobdy knows anythinig so buyer beware on getting any type of extended warranty services thru BMW of Tyler!!!!! More

I spent a couple of days looking for ways to ship the car to California and then a weekend hit. I was out of touch all day Saturday and called both Michael and Blake on Sunday but neither returned my call. to California and then a weekend hit. I was out of touch all day Saturday and called both Michael and Blake on Sunday but neither returned my call. I called Michael the first thing on Monday and didn't get a return until late that morning. I asked for a copy of the CPO and service papers. Michael called me later that day and said it had been sold. Obviously they were putting me off because they had another buyer interested. I understand all that but a courtesy call to me since I showed a lot of interest on Friday, Sunday and Monday to tell me someone else was looking seriously at the car. I would have "committed" immediately. That's the way "used-car" salesmen work. Get over it. Jim More

Easily the worst dealership experience I have ever had. The service department is completely unprofessional. Would not recommend under any circumstance. I have never been lied to and completely put off as The service department is completely unprofessional. Would not recommend under any circumstance. I have never been lied to and completely put off as much as I have here. More