BMW of Turnersville

I leased a 1 year old bmw from them back in 2007..I paid the car every month out of my 36 month lease on time.. As I got to the 33rd month in the lease I turned the car in because I had moved and wasn't goi the car every month out of my 36 month lease on time.. As I got to the 33rd month in the lease I turned the car in because I had moved and wasn't going to be around that area...BMW tried to say I had 4000$ worth of damages on my car that was not "NORMAL WEAR AND TEAR"..what xxxxxxxx.. They said if you lease another one, we will take care of that for you...So they basically find minor things thats wrong with your car and then blow them up into ridiculous charges..My credit has been damaged because I refuse to pay them for bullshsit damage that was non-existent. I had two prior 3 year leases with Honda and had more wear and tear with those cars and didnt get charged..How can companies like this get away with that..? "IF YOU EVER LEASE A BMW FROM THEIR, BE PREPARED TO LEASE ONE FOR LIFE" xxxxxxxx.. SO FOR 3 YEARS IT WOULD HAVE COST ME xxxx NEAR 25000$ TO LEASE a 1 year old bmw 328i..Really with paying them for these invisible damages...thats what it came to..do the math..2400$ down - 475 a month * 36 MONTHS. 17,100...PLUS 4000$ in phantom damages. unfortunately i wasn't in a good financial sitaution when i turned in the car and couldn't afford another bmw... So i'm stuck with a 4000$ collection I would strongly advise no one to ever lease from here.. More

Complete ripoff place. If you have done your homework, don't even bother to go there. You will be leaving right after you get an answer to your offer or their counteroffer. I went there a couple of tim don't even bother to go there. You will be leaving right after you get an answer to your offer or their counteroffer. I went there a couple of times in the space of 3 months of 2008 looking to purchase a new 3-series. Made one offer on a vehicle "out the door price". Their counter offer was 3 grand over that. No thanks. Little discount on the price and the trade in was low balled by more than 2 grand. Got up and left. Went back 6 weeks later. They had a vehicle that was a better match than the previous visit to what I wanted. Made my offer. They declines. When I looked at their number, they only offered a $500 discount on price and REALLY lowballed me on the trade in. I almost ran out of the building. I went home and did the math. The deal proposed was bad - real bad. It would have resulted in a profit of almost 5 grand for them. Guess what... That was my money - money I was not prepared to fork out to these crooks. Thank heaven i had done some homework. I wrote an e-mail to the GM. No reply. But I did notice that the two salesmen who worked with me on my visits did not last long there. The salesmen there must be starving - with management that wishes to gouge the customers - it was a miracle they even got a paycheck there. I check this dealership's web site on occasion and have noticed that there has been a decent amount of turnover there. I wonder why? I'll tell you why - people know when they are being ripped off and take their business elsewhere. I did. Do yourself a favor and stay away from this place. Your wallet will thank you for it. More

My Family and I have brought 8 BMWs' from this dealership since 2006. Since mid 2009, the company fired many key positions including my sales manager Matt. I was told the new Manager is a family memeber of since 2006. Since mid 2009, the company fired many key positions including my sales manager Matt. I was told the new Manager is a family memeber of the president of the complex. Let me say he is rude and unprofessional. I will only get my car service there but will not buy another BMW from there. I have found out that Matt have moved to Mainline BMW across the bridge, my next car will be from Mainline BMW !!!! More