
BMW of Tulsa
Tulsa, OK
Filter Reviews by Keyword
By Type
Showing 400 reviews
Very nice dealership and exceptional service department. Bailee Durant goes above and beyond taking care of his customers. I’ve had me X1 almost 4 years and I still love it! Bailee Durant goes above and beyond taking care of his customers. I’ve had me X1 almost 4 years and I still love it! More
I was EXTREMELY disappointed with the service! The “recall service” was estimated to take 1 hour, according to the letter I received; however, this dealership kept my vehicle overnight, more than The “recall service” was estimated to take 1 hour, according to the letter I received; however, this dealership kept my vehicle overnight, more than 24 hours after I left it with the service advisor! I said I would pick up my vehicle, but they delivered it to my house without notifying me. I wasn’t at home, so they left the vehicle in my driveway and put the keys in my street side mailbox, with no notification about that either! More
My car needed several regular maintenance repairs and I always wait in the lobby for the work to be completed. I was told 3 1/2 to 4 hours and was pleasantly surprised when my car was ready in less than 3. always wait in the lobby for the work to be completed. I was told 3 1/2 to 4 hours and was pleasantly surprised when my car was ready in less than 3. I always receive courteous attention via person, text and email. As always, a pleasant experience for a “must do” service. Thank you More