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BMW of Tulsa

Tulsa, OK

4.7
359 Reviews

9702 S Memorial Dr

Tulsa, OK

74133

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Showing 359 reviews

July 31, 2024

Brian, our BMW service agent, was wonderful. Communication was efficient and service was finished early. More

by B Roseborough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jul 31, 2024 -

BMW of Tulsa responded

Hello, we're happy you found Brian to be so supportive during your experience here at BMW of Tulsa. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 31, 2024

They try to steal your money with very high interest rates without even checking your credit. If you are going to go there, I recommend that you pay close attention to the interest rates they want to gi More

by Brian Mendoza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
N/A
Aug 02, 2024 -

BMW of Tulsa responded

Brian, I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Chad Milow General Manager cmilow@tulsabmw.com

July 28, 2024

The service rep Jack Davis was extremely helpful and very kind, really appreciate his service. More

by Altourah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Davis
Jul 29, 2024 -

BMW of Tulsa responded

Altourah, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2024

They are attentive, helpful and knowledgeable. I called on short notice to get my oil changed before a trip and we got it done. I was very appreciative. More

by Lady Sandite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor, Brice
Jul 26, 2024 -

BMW of Tulsa responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2024

Johnathan was awesome! !! He helping us figure out the problem and handled it in a professional manner. We will be back soon. More

by Andy fisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
Jul 25, 2024 -

BMW of Tulsa responded

Hi Andy, we're happy to hear you had such a positive experience with Johnathan! Feel free to reach out to us if you need anything. Have a wonderful day.

July 24, 2024

Service writer was courteous, look forward to there remodeling job finish, will be much more comfortable More

by tenkiller44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name
Jul 25, 2024 -

BMW of Tulsa responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 22, 2024

They were helpful and explained the different abilities of the car. Very Curtious and were quick to have the car detailed and filled up with gas. More

by Kathyjohnson3815
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman, manager and accountant
Jul 26, 2024 -

BMW of Tulsa responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 18, 2024

I am a single woman working full time and caring for my Mom who is 86. I depend completely on my transportation to get through my busy days. I recently set up an appointment to have my tire replaced and More

by Tracie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack was great
Jul 19, 2024 -

BMW of Tulsa responded

We sincerely apologize for the inconvenience and frustration you experienced with your recent service visit. We understand the importance of reliable transportation, especially in your situation, and we fell short of meeting your expectations. We want to assure you that we value your business and are committed to providing exceptional service. To address the issue with your tire warnings, we kindly request that you contact our service department to schedule a convenient time for us to diagnose and resolve the problem. We will prioritize your appointment and work diligently to get your vehicle back on the road as quickly as possible. Thank you for your understanding and patience. We appreciate your business and hope to have the opportunity to regain your trust. Chad Milow General Manager cmilow@tulsabmw.com

July 14, 2024

I have brought my last three BMW’s to BMW of Tulsa service department. They are always friendly and do a good job. More

by valeria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailee
Jul 15, 2024 -

BMW of Tulsa responded

Hi Valeria, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 12, 2024

Great to work with, did exactly what they said. In the initial inspect they sent me a video with great explanation of work needed. More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice
Jul 13, 2024 -

BMW of Tulsa responded

Hi Chuck, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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