BMW of Tulsa

Took them three weeks to repair tire pressure sensor issue. I left four messages with the advisor and never got a return call. The only conversation was through the service app message. I had them look issue. I left four messages with the advisor and never got a return call. The only conversation was through the service app message. I had them look at other things never got an explanation or how it was diagnosed. I have never ever picked up my vehicle from a BMW dealership and they didn’t wash it after service. It was freaking filthy, I had to go home and wash it dissatisfied with the service from the dealership More

Helped me out a lot and communicated really well. Will keep going back for my car service Will keep going back for my car service More

Wonderful service and the representative was extremely helpful in explaining the process and providing options going forward. helpful in explaining the process and providing options going forward. More

BRICE WAS A PLEASURE WORKING WITH AS ALWAYS! HE ALWAYS PROVIDES ME WITH THE BEST SERVICE! ALSO, THE SHUTTLE GUYS ARE SUPER KIND & KEEP CONVERSATIONS NOT AKWARD. lol HE ALWAYS PROVIDES ME WITH THE BEST SERVICE! ALSO, THE SHUTTLE GUYS ARE SUPER KIND & KEEP CONVERSATIONS NOT AKWARD. lol More

We purchased 2 used vehicles at the same time. We requested to purchase warranty on both vehicles because they were used. We received 1 warranty on 1 contract and nothing on the other. I needed to We requested to purchase warranty on both vehicles because they were used. We received 1 warranty on 1 contract and nothing on the other. I needed to utilize the warranty. I contacted the finance department and was asked to call back around 2 pm that day so that he could review the notes from the purchase, and we could attempt to determine what happened, needless to say I was sent to someone's voice mail and have not received a return call. Poor follow up, poor service obviously yet they were very attentive when making the purchase. They received their money so any service after that doesn't matter. More

Provided great customer service! Have not had a better experience at another BMW dealership, must try! Have not had a better experience at another BMW dealership, must try! More

Jonathan was awesome. He explained what my car needs and gave me options. Excellent service! He explained what my car needs and gave me options. Excellent service! More

Jack was very helpful and friendly. My shuttle driver was also great. Seems like they were making the best of their remodel situation. My shuttle driver was also great. Seems like they were making the best of their remodel situation. More

Brice at Bmw tulsa was exceptionally accommodation to me. I Appreciate his wonderful service and was very friendly. Thank you so much! I Appreciate his wonderful service and was very friendly. Thank you so much! More

I always get prompt service at this dealership. The employees are helpful, kind, and professional. I feel like the service techs are top notch! The employees are helpful, kind, and professional. I feel like the service techs are top notch! More