BMW of Tulsa

Have been a more than satisfied customer for years at BMW of Tulsa Jon, my service advisor is the best and always takes care of me with my weird schedule. of Tulsa Jon, my service advisor is the best and always takes care of me with my weird schedule. More

The dealers service rep department was very knowledgeable and concise on what I needed to do to have my car fixed and didn’t in a timely manner. and concise on what I needed to do to have my car fixed and didn’t in a timely manner. More

Very professional. Fair dealing. Good follow up after the sale. Nothing more to say. Good Fair dealing. Good follow up after the sale. Nothing more to say. Good More

BMW of Tulsa is always effecient & professional. Brice was especially helpful & the guys that drive their shuttle cars are respectful & friendly. Brice was especially helpful & the guys that drive their shuttle cars are respectful & friendly. More

The service guy was friendly and fast getting us in and out. Thanks for the good email deal for the oil change. out. Thanks for the good email deal for the oil change. More

I came in for a service appointment and was assigned Bailee as my service representative. This guy was a top notch professional. He ensured to communicate every detail to me along the way. Also, a subje Bailee as my service representative. This guy was a top notch professional. He ensured to communicate every detail to me along the way. Also, a subject matter expert with every technical question I had. Can’t say enough good things about my experience with Bailee and how appreciative I am for his professionalism! More

Everyone was professional and did a good job of keeping me informed. Excellent shuttle driver.. me informed. Excellent shuttle driver.. More

This service was a complicated diagnostic process . However BMW of Tulsa diligently traces the problem and then worked with my aftermarket warranty company to get it covered . Thank you ! However BMW of Tulsa diligently traces the problem and then worked with my aftermarket warranty company to get it covered . Thank you ! More

Excellent service, timely, friendly, car was repaired and cleaned. Explain the maintenance plan and returned vehicle cleaned. Explain the maintenance plan and returned vehicle More

Worst service I have ever had. Never communicated about the status of my vehicle unless I contacted them first. Even though I had an appointment for service they didn’t even at Never communicated about the status of my vehicle unless I contacted them first. Even though I had an appointment for service they didn’t even attempt to diagnose my car until the following day. Unacceptable to make an appointment for service. Further, I learned that they put all the drop ins and people who choose to wait in front of those that have an appointment. In 16 years I have never had service this bad. The service department is in dire straights and it says one of 2 things. BMWs are crappy cars or the service department is broken beyond repair. I may never be able to by another BMW. More