BMW of Tulsa

The service guy was friendly and fast getting us in and out. Thanks for the good email deal for the oil change. out. Thanks for the good email deal for the oil change. More

I came in for a service appointment and was assigned Bailee as my service representative. This guy was a top notch professional. He ensured to communicate every detail to me along the way. Also, a subje Bailee as my service representative. This guy was a top notch professional. He ensured to communicate every detail to me along the way. Also, a subject matter expert with every technical question I had. Can’t say enough good things about my experience with Bailee and how appreciative I am for his professionalism! More

Everyone was professional and did a good job of keeping me informed. Excellent shuttle driver.. me informed. Excellent shuttle driver.. More

This service was a complicated diagnostic process . However BMW of Tulsa diligently traces the problem and then worked with my aftermarket warranty company to get it covered . Thank you ! However BMW of Tulsa diligently traces the problem and then worked with my aftermarket warranty company to get it covered . Thank you ! More

Excellent service, timely, friendly, car was repaired and cleaned. Explain the maintenance plan and returned vehicle cleaned. Explain the maintenance plan and returned vehicle More

Worst service I have ever had. Never communicated about the status of my vehicle unless I contacted them first. Even though I had an appointment for service they didn’t even at Never communicated about the status of my vehicle unless I contacted them first. Even though I had an appointment for service they didn’t even attempt to diagnose my car until the following day. Unacceptable to make an appointment for service. Further, I learned that they put all the drop ins and people who choose to wait in front of those that have an appointment. In 16 years I have never had service this bad. The service department is in dire straights and it says one of 2 things. BMWs are crappy cars or the service department is broken beyond repair. I may never be able to by another BMW. More

Polite, good customer service. They are friendly and communicative as needed. Space clean. Car service good They are friendly and communicative as needed. Space clean. Car service good More

The sales representative are knowledgeable and down to earth to work with.My technical staff for today explain what I need to know and walk me through. I appreciate their selflessness. Thanks 🙏. earth to work with.My technical staff for today explain what I need to know and walk me through. I appreciate their selflessness. Thanks 🙏. More

I could not have asked for a more professional and courteous staff to assist me in purchasing my car. My salesman, Marco gave me his total undivided attention during the sales process and even follow- courteous staff to assist me in purchasing my car. My salesman, Marco gave me his total undivided attention during the sales process and even follow-up questions I have. I will give my recommendation to anyone in favor of bmw of Tulsa that is looking to purchase a vehicle. More

Took them three weeks to repair tire pressure sensor issue. I left four messages with the advisor and never got a return call. The only conversation was through the service app message. I had them look issue. I left four messages with the advisor and never got a return call. The only conversation was through the service app message. I had them look at other things never got an explanation or how it was diagnosed. I have never ever picked up my vehicle from a BMW dealership and they didn’t wash it after service. It was freaking filthy, I had to go home and wash it dissatisfied with the service from the dealership More