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BMW of Tulsa

Tulsa, OK

4.7
318 Reviews

9702 S Memorial Dr

Tulsa, OK

74133

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Showing 318 reviews

September 23, 2024

I could not have asked for a more professional and courteous staff to assist me in purchasing my car. My salesman, Marco gave me his total undivided attention during the sales process and even follow- More

by bbpoke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Martinez nunez
Sep 28, 2024 -

BMW of Tulsa responded

Hi, we are very happy Marco could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

September 19, 2024

Took them three weeks to repair tire pressure sensor issue. I left four messages with the advisor and never got a return call. The only conversation was through the service app message. I had them look More

by Taz1964841
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brice
Sep 28, 2024 -

BMW of Tulsa responded

Taz1964841 I appreciate you taking the time to inform me about your recent service experience. I deeply regret any inconvenience you may have encountered due to poor communication, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Chad Milow General Manager cmilow@tulsabmw.com

September 17, 2024

Helped me out a lot and communicated really well. Will keep going back for my car service More

by CruzXaviJordi10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodriguez
Sep 21, 2024 -

BMW of Tulsa responded

Hi, thank you so much for the positive review! We look forward to your next visit! Take care!

September 10, 2024

Wonderful service and the representative was extremely helpful in explaining the process and providing options going forward. More

by Mjolowe24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Vera
Sep 11, 2024 -

BMW of Tulsa responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 05, 2024

BRICE WAS A PLEASURE WORKING WITH AS ALWAYS! HE ALWAYS PROVIDES ME WITH THE BEST SERVICE! ALSO, THE SHUTTLE GUYS ARE SUPER KIND & KEEP CONVERSATIONS NOT AKWARD. lol More

by gisellebarajas10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice, shuttle guys (I don’t remember their names)
Sep 07, 2024 -

BMW of Tulsa responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 31, 2024

We purchased 2 used vehicles at the same time. We requested to purchase warranty on both vehicles because they were used. We received 1 warranty on 1 contract and nothing on the other. I needed to More

by tee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales and Finance
Sep 06, 2024 -

BMW of Tulsa responded

tee, Thank you for your feedback about the lack of follow-up on your contract, this should not have happened, and I apologize for any inconvenience you faced. Your concerns will be shared with our team so, that similar situations can be addressed and prevented. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. Chad Milow General Manager cmilow@tulsabmw.com

August 29, 2024

Provided great customer service! Have not had a better experience at another BMW dealership, must try! More

by anbrdgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailee
Aug 31, 2024 -

BMW of Tulsa responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 25, 2024

Jonathan was awesome. He explained what my car needs and gave me options. Excellent service! More

by sheryll.sison80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Vera
Aug 31, 2024 -

BMW of Tulsa responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 23, 2024

Jack was very helpful and friendly. My shuttle driver was also great. Seems like they were making the best of their remodel situation. More

by jaann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
Aug 24, 2024 -

BMW of Tulsa responded

Hello, we're happy you found our staff to be so helpful during your experience here at BMW of Tulsa. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 21, 2024

Brice at Bmw tulsa was exceptionally accommodation to me. I Appreciate his wonderful service and was very friendly. Thank you so much! More

by Gsshort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice
Aug 24, 2024 -

BMW of Tulsa responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!