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BMW of Tulsa

Tulsa, OK

4.7
383 Reviews

9702 S Memorial Dr

Tulsa, OK

74133

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Showing 383 reviews

March 09, 2025

Left several messages regarding the noise and shaking of my vehicle. Problem still not resolved. More

by ritterkimberly65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary, Mike, and others.
Mar 12, 2025 -

BMW of Tulsa responded

We sincerely apologize for the extremely disappointing customer service you've received. Your experience falls far short of the standards we set for our customers, and we understand your frustration. Your loyalty as a customer is important to us, and we’re committed to resolving these issues. I woul d like to speak with you directly to understand the situation better and take immediate steps to correct it. Please contact me, I would like to discuss how we can regain your trust. Chad Milow General Manager cmilow@tulsabmw.com

March 08, 2025

Service representative Miguel was professional and pleasant. Overall a smooth and good experience! Nice job More

by sherronu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Mar 10, 2025 -

BMW of Tulsa responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

February 26, 2025

Outstanding customer service and professional interaction. The tech was conscience and aware of details. Observed issues easy to overlook and made repair recommendations. More

by zdxt04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Veras
Feb 28, 2025 -

BMW of Tulsa responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 25, 2025

Car was very well taken care of. Jonathan Vera is excellent service manager. Always great to work with More

by pchalabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Vera
Feb 28, 2025 -

BMW of Tulsa responded

Hi, thanks for your praise and kind comments about Jonathan. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 19, 2025

The Quick service turnaround and friendly staff was terrific. The dealership was clean, comfortable seating and pleasant atmosphere. More

by fscastnet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Feb 21, 2025 -

BMW of Tulsa responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Tulsa. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 18, 2025

Chris did a amazing job getting the car we wanted and made the whole process easy More

by chandlerwilliamson1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris dugger
Feb 21, 2025 -

BMW of Tulsa responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Tulsa. If you have any further questions, please give us a call. We're always happy to help!

February 18, 2025

Sale was handled smooth and very professional from start to finish. I would highly recommend. More

by Kjruark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Adjip
Feb 21, 2025 -

BMW of Tulsa responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 17, 2025

Extremely pleased and impressed by the high level of customer care provided by the Service Department! Excellent Communication. Trustworthy personnel! More

by Yvonne Dressel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice
Feb 19, 2025 -

BMW of Tulsa responded

Yvonne, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

February 17, 2025

EXCELLENT! Marco best salesman I have ever dealt with!! He communicated with us continually until our special order was complete. What a tremendous asset he i More

by lbrown
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marco
Feb 23, 2025 -

BMW of Tulsa responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tulsa! Please don't hesitate to reach out if there's anything additional we can do for you.

February 10, 2025

They serve in a very friendly and orderly manner… very pleasant clean and relaxing atmosphere More

by Edwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Vera
Feb 13, 2025 -

BMW of Tulsa responded

Hi Edwin, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!