BMW of Tulsa
Tulsa, OK
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I could not have asked for a more professional and courteous staff to assist me in purchasing my car. My salesman, Marco gave me his total undivided attention during the sales process and even follow- courteous staff to assist me in purchasing my car. My salesman, Marco gave me his total undivided attention during the sales process and even follow-up questions I have. I will give my recommendation to anyone in favor of bmw of Tulsa that is looking to purchase a vehicle. More
Took them three weeks to repair tire pressure sensor issue. I left four messages with the advisor and never got a return call. The only conversation was through the service app message. I had them look issue. I left four messages with the advisor and never got a return call. The only conversation was through the service app message. I had them look at other things never got an explanation or how it was diagnosed. I have never ever picked up my vehicle from a BMW dealership and they didn’t wash it after service. It was freaking filthy, I had to go home and wash it dissatisfied with the service from the dealership More
BRICE WAS A PLEASURE WORKING WITH AS ALWAYS! HE ALWAYS PROVIDES ME WITH THE BEST SERVICE! ALSO, THE SHUTTLE GUYS ARE SUPER KIND & KEEP CONVERSATIONS NOT AKWARD. lol HE ALWAYS PROVIDES ME WITH THE BEST SERVICE! ALSO, THE SHUTTLE GUYS ARE SUPER KIND & KEEP CONVERSATIONS NOT AKWARD. lol More
We purchased 2 used vehicles at the same time. We requested to purchase warranty on both vehicles because they were used. We received 1 warranty on 1 contract and nothing on the other. I needed to We requested to purchase warranty on both vehicles because they were used. We received 1 warranty on 1 contract and nothing on the other. I needed to utilize the warranty. I contacted the finance department and was asked to call back around 2 pm that day so that he could review the notes from the purchase, and we could attempt to determine what happened, needless to say I was sent to someone's voice mail and have not received a return call. Poor follow up, poor service obviously yet they were very attentive when making the purchase. They received their money so any service after that doesn't matter. More