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BMW of Tulsa

Tulsa, OK

Overview
Reviews
Vehicles
4.7
391 Reviews
Call Dealership (918) 663-4444
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9702 S Memorial Dr

Tulsa, OK

74133

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Showing 391 reviews

July 29, 2023

It would have been nice if they would have been able to tell us that they didn't have the battery was not in stock, instead of waiting 2 hours for it to be replaced. More

by Captparamedic22
Recommend Dealer
Yes
Employees Worked With
Brice
Report | Print
Sep 24, 2023 -

BMW of Tulsa responded

We apologize for the inconvenience you experienced due to the delay in obtaining the battery for your vehicle. Your time is valuable, and we should have provided you with more accurate information regarding the battery's availability. We appreciate your business! We look forward to the opportunity to assist you in the future.

July 29, 2023

Bailee is a good technician. He was very informative and kept in contact with me during the whole process so I understood what was going on. I appreciate that he consider the f More

by a.inquiring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailee Durant
Report | Print
Aug 04, 2023 -

BMW of Tulsa responded

We are so pleased you enjoyed your visit to BMW of Tulsa!

July 26, 2023

Car was left dirty. Was not able to get full diagnosis of problem before or after work was complete More

by brianhartmantkd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
Report | Print
July 26, 2023

Awesome Dealership the whole experience was great and quick salesman was very professional and helpful More

by meltondd1301
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fatih
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Aug 01, 2023 -

BMW of Tulsa responded

We're glad you had such a wonderful experience with us!

Aug 01, 2023 -

meltondd1301 responded

Awesome Salesman and Staff a fantastic experience

July 26, 2023

BMW of Tulsa’s service department goes above and beyond seeing their customers. Great client experience, communicate proactively and exceed expectations. Tayler Hawkins runs a tight ship and Bailee Durant More

by Jmurray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Hawkins, Bailee Durant
Report | Print
Jul 26, 2023 -

Jmurray responded

I have been using BMW of Tulsa for over 20 years and the service experience under Tayler Hawkins leadership has never been better.

July 26, 2023

They discovered damage that made the car unsafe to drive. I liked the video inspection that showed the problem. More

by Davisbad55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailee
Report | Print
Jul 31, 2023 -

BMW of Tulsa responded

We are glad we could help!

July 25, 2023

My advisor was professional and competent. Car was serviced in reasonable time frame. Great loaner. More

by mikeclouser1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailee Durant
Report | Print
Jul 28, 2023 -

BMW of Tulsa responded

We're so happy we were able to help you out!

July 23, 2023

The service center of BMW of Tulsa is very professional and fast. Good and professional staff with no waiting on shuttle. More

by saidahmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David and Johnson.
Report | Print
Aug 11, 2023 -

BMW of Tulsa responded

We're happy you found our staff to be so supportive during your experience here at BMW of Tulsa.

July 21, 2023

Excellent service! David is one of the best customer service agent I have met in last 12 years of owning a BMW! Always very communicative, fair and honest. Appreciate t More

by VM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Sep 01, 2023 -

BMW of Tulsa responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Jonny went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

July 20, 2023

The service was completed in a timely manner but they did forget to reset the brake fluid service More

by Mhelmer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice
Report | Print
Oct 30, 2023 -

BMW of Tulsa responded

Thank you for bringing this to my attention. I apologize for the oversight in resetting the brake fluid service on your vehicle. I would like an opportunity to address your concerns and to earn your business, please contact me via email below. I look forward to speaking with you. Jason Pierce General Manager jpierce@tulsabmw.com

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