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BMW of Tulsa
Tulsa, OK
391 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 391 reviews
August 29, 2023
I recently had my car in to have some wheels swapped out for new ones. My experience was great as usual due to the professional and friendly service that everyone I've interacted with has exemplified. The for new ones. My experience was great as usual due to the professional and friendly service that everyone I've interacted with has exemplified. The work was great, I enjoy the new wheels. I'm also thankful for the shuttle service you provided. I look forward to returning. More
by aaron h
Employees Worked With
Jack, Brice, Taylor, Eric, Danny, and Alan.
August 19, 2023
Nice and helpful service but dropped the car off Thursday around 2:30PM and they gave me an appointment at 9:30 AM Friday for a battery replacement. They know what their process is and it requires a 7 hour s around 2:30PM and they gave me an appointment at 9:30 AM Friday for a battery replacement. They know what their process is and it requires a 7 hour straight charge to finish testing after the battery install. At 12:40 pm Friday I had not heard an update and when I called they said they were taking it back. At around 2:30 I got a notification that it was the battery and they needed to keep it until Monday to finalize testing. Not happy that they did not manage their time when I had an appointment and they wanted me to leave my car for 5 days for a battery replacement and cannot even offer a loaner. More
by Leslie331
Employees Worked With
Riley
August 04, 2023
We had been loyal to another luxury dealership in the OKC metro for years, but after a couple of interactions left us confused, we started looking around. We ended up making the drive to Tulsa and picking up metro for years, but after a couple of interactions left us confused, we started looking around. We ended up making the drive to Tulsa and picking up 2 new BMWs (iX and 430i)! Our salesperson (Fatih) was the reason we made a 4-hour round trip. He was absolutly fabulous. I felt confident he was also well supported by management (Alan) and the entire process was clear and transparent. No wasting time. No games. No gimicks. No slide of hand. The experience was respectful and honest. They should put on a training class for other sales teams.... Or maybe not...... :) If they treat everyone like they did us, eventually no one will want to go to the other luxury dealerships. :) I will say this, as long as it stays this way, we will keep coming back! More
by damcleod
Employees Worked With
Fatih, Alan
August 02, 2023
This dealership and its personnel are knowledgeable fun to work with, and really understand the needs of the customer, I would buy a BMW just to have these folks work on my car :-) to work with, and really understand the needs of the customer, I would buy a BMW just to have these folks work on my car :-) More
by am_05
Employees Worked With
Taylor
